Manager, Client Financial Services

Role Overview

This role will manage compensation administration teams for Sirva’s global mobility clients, working closely with clients’ HR/Payroll teams and other global mobility professionals within Sirva Global Operations.  In this role the manager will be a subject matter expert in administrative best practices, delivering quality and timeliness results, and must provide strong leadership to teams.

What You’ll Be Doing

• The Manager will be responsible for supporting a team of Compensation Services Specialists as the daily ‘go to’ for a variety of compensation tasks related to supporting Sirva clients. These can include: 
  •    Creation of global cost projections, letters of assignment, compensation worksheets, interactions with Client home and host payroll teams, reconciliation of monthly/periodic payrolls, worldwide compensation data accumulation, and creation of year end reporting.
• The Manager will be an active participant in the management of all phases of the compensation process including troubleshooting, implementing new processes, and ongoing delivery of services. 
• The Manager is expected to be able to forge strong internal and external working relationships and communicate and present to all levels within and outside the organization This will include participation in ongoing Client meetings/conference calls as required.
• Partnering across all areas within the business to ensure quality payroll service, resolution of issues, and collaborative accomplishments.
• Responsible for achieving business goals and objective pertaining to operation effectiveness, productivity improvement, revenue generation and client retention.    
• Manage and maintain productivity tracking, SLA metrics, FTE allocation tracking, participate in budgeting and revenue reconciliation exercises.
• Hiring/interviewing
• Performance appraisals and ongoing performance management  
• Participate in People Manager training from HR
• Mentoring, Coaching and Development of Associates.  
• Promotes an environment of open communication, trust and respect and positive morale.  Inspires team to perform at the highest levels and ensures that the standard operational processes and practices are in place for their teams.
• Development of team in current roles and / or future opportunities through proactive leadership, daily partnership and educational opportunities

What You Bring to SIRVA

Education/Certification Requirements 
•    High school diploma or equivalent
•    University/college degree in business or related degree preferred
Qualifications and Experience Requirements
•    Experience working for an accounting firm or other professional group responsible for calculation and reporting of expatriate compensation required.  
•    3+ years of experience managing compensation and/or payroll teams preferred.  
•    Strong written and verbal communication skills, with the ability to present in an articulate and professional manner.  
•    Ability to deliver creative and thoughtful solutions.  
•    Ability to learn from mistakes and take preventative measures going forward.  
•    Excellent organizational skills and ability to prioritize.  
•    A team player and able to consider all views and opinions and delegate effectively.  
•    Demonstrate cultural sensitivity and able to operate effectively in a range of business and cultural environments.  
•    Demonstrated ability to document and train process flows in a high volume environment.

What SIRVA Offers 

• Competitive salary and incentive plans
• Workplace flexibility for a balanced work/life approach
• Comprehensive benefits packages and wellness program
• Generous company-paid vacation days and holiday time
• Challenging, collaborative, diverse corporate culture
• Ongoing opportunities for learning and career development

At Sirva, we are committed to fair and transparent compensation practices. In accordance with applicable state and federal laws, we provide the following salary information for this position:

• Position Title: Manager, Client Financial Services
• Salary Range: $80,000 - $90,000 USD
• Benefits: Comprehensive benefits package that includes Medical, Dental, Vision, 401(k), FSA/HSA, Employer HSA Match, Life & Disability Insurance, Paid Time Off, Volunteer Time Off, ID Theft Protection Plan and more. Benefits are based on employment status and may not be available for temporary or non full-time employees

Salary ranges may vary based on location, market conditions, and other factors such as experience and qualifications. The final compensation will be determined during the hiring process based on these considerations.

For positions available outside the United States, salaries will take into account local currency and market conditions, which may differ from the USD salary range. If you have any questions about salary or benefits, we encourage you to ask during the hiring process.

• Artificial Intelligence Usage: Artificial intelligence tools may be used to assist with administrative tasks such as notetaking and advanced candidate searches during the recruitment process. All screening, assessment, and hiring decisions are made by human recruiters and hiring managers.
• Vacancy Status: This posting reflects an existing vacancy within our organization.

#LI-Remote

Sirva Worldwide, Inc. provides HR and mobility professionals with the resources, guidance, and support they need to achieve the best possible relocation for talent, and for the companies that move them. As a leading global relocation management and moving services company, we bring together personalized program solutions, expansive global reach, innovative technology, and an unmatched supply chain to transform businesses of any size and empower talent moving to their next opportunity. From corporate relocation and household goods to home sale and commercial moving and storage, our portfolio of brands (including Sirva, Allied, northAmerican, Global Van Lines, Alliance, and Sirva Mortgage) provide everything needed to move talent and deliver experience.

Sirva is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, military status, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. Sirva also prohibits harassment of applicants and employees based on any of these protected categories. 
 
It is also Sirva's policy to comply with all applicable state and federal laws respecting consideration of unemployment status in making hiring decisions. The Federal EEO Law Poster may be found at http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf. 

If you need a reasonable accommodation because of a disability of any part of the employment process, please send an email to Human Resources at HRSirva@Sirva.com and let us know the nature of your request and your contact information.