Logistics and Inventory Officer

In 2024, a group of lifelong friends in Brisbane turned a small number of properties into a fast-growing short-term rental business—driven by grit, ownership, and a commitment to doing things better.

Today, Smart Suites manages over 100 rooms across Brisbane, serving both leisure and corporate guests. We adopt AI-driven tools, structured systems, and clear operating standards to keep our properties running smoothly. Our culture feels more like a sports team than a traditional company: accountable, collaborative, and focused on results.

We're now looking for a Logistics and Inventory Officer who thrives on structure, accuracy, and ensuring nothing falls through the cracks.

Important Notes Before You Apply

• Role Type: Full-time independent contractor (not a permanent employee role)
• Compensation: AUD $1,300 – $1,600 per month (all-inclusive)
• Monthly health allowance starting on 6th month at AUD 80.00
• Service Break Credits 80 hours/year , earn from day 1 and can be availed on the 6th month
• Paid Australian holidays
• Schedule: Flexible full-time role, Monday to Sunday as required
• Location: Work from anywhere in the Philippines
• Time & Productivity Tracking: All contractors use Hubstaff for time and activity tracking to ensure transparency and accountability

Why Our Recruitment Process Is Thorough

We believe long-term success comes from the right fit—for both the contractor and the business. Our multi-stage recruitment process helps ensure clarity, alignment, and realistic expectations.

You can expect:

• Initial Interview (30–45 mins): Background, motivation, and role fit
• Technical Live Assessment (60–90 mins): Real procurement and inventory scenarios
• Behavioral Interview (60 mins): Communication style, ownership, and adaptability
• Meet the Founder Session (30–60 mins): Expectations, growth, and long-term vision
• Pre-Engagement Steps:
• IT Audit (systems readiness)
• Reference Check

Yes, it's detailed—but it reflects our commitment to building reliable, long-term contractor partnerships.

What You'll Do

• Inventory Management: Monitor and maintain inventory levels across warehouse, storage, and site locations
• Restocking Coordination: Coordinate replenishment of consumables cupboards and operational supply points across properties
• Warehouse and Site Stock Control: Help ensure stock records are accurate and supplies remain available where needed
• Logistics Coordination: Schedule and track deliveries, dispatches, stock transfers, and operational supply movements
• Pick and Pack Support: Prepare and manage pick-and-pack lists for new suites, replenishment runs, and operational rollouts
• Invoicing and Documentation: Support invoice matching, stock movement records, and inventory-related documentation
• Warranty Claims: Track and coordinate warranty claims for defective, damaged, or faulty items with suppliers
• Cross-Functional Coordination: Work closely with Operations, Logistics, Finance, onsite teams, and vendors to support smooth execution
• Reporting and Updates: Maintain accurate trackers, stock records, and status updates, and escalate issues when needed

What We're Looking For

• Experience in inventory control, logistics coordination, warehouse support, procurement support, or operations support
• Strong understanding of stock management, replenishment, and inventory accuracy
• Experience coordinating deliveries, schedules, or supply movements
• High attention to detail and strong documentation skills
• Good organizational and follow-up skills with the ability to manage multiple priorities
• Comfortable working with spreadsheets, trackers, and digital systems
• Clear written and verbal communication skills
• Proactive, dependable, and solutions-oriented
• Experience in hospitality, property operations, warehousing, or short-term rentals is an advantage
• Familiarity with Zoho, Excel, Outlook, Teams, or similar systems is a plus

Tools & Technology

• Inventory & procurement systems (Zoho preferred)
• Microsoft 365 (Excel, Outlook, Teams)
• Email and internal communication tools
• Purchase order and inventory tracking systems

About Smart Suites

Smart Suites is redefining hospitality in Australia—combining operational discipline with technology-driven execution. With 100+ properties today and ambitious growth ahead, every contractor plays a meaningful role in building scalable, reliable systems that support both guests and teams.