Lead Education, Actimize

 Published 3 days ago
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So, what’s the role all about?

We are seeking a passionate and experienced Learning & Development (L&D) Specialist to join our dynamic team. You will play a pivotal role in designing, developing, and implementing innovative training programs that empower our global workforce, clients, and partners, with a specific focus on product training and driving positive P&L outcomes.

How will you make an impact?

  • Partner with the Client Training team to establish best practices for training processes in collaboration with internal stakeholders, focusing on optimizing product training effectiveness for client success.
  • Own and manage operational processes, staffing, metrics, and business updates for the L&D function, with a specific focus on metrics related to product training ROI and P&L impact.
  • Set performance goals, hold team members accountable, and provide ongoing support.

Have you got what it takes? 

  • 18+ years of industry experience in Learning & Development (L&D), with a focus on product training and workforce development
  • Strong leadership and management skills, with the ability to influence and collaborate at all levels of the organization.
  • Experience working in a global or multinational organizations, demonstrating cultural awareness and sensitivity.

You will have an advantage if you also have:

  • Provide expert guidance and support in designing, developing, and implementing cutting-edge training modules tailored to industry demands, with a focus on both SaaS and OnPrem products.
  • Deliver engaging presentations and training sessions for a diverse audience, including global employees, end-users, and clients.
  • Lead and develop a team of specialists, including Training leaders and Trainers, by setting clear operational and people-related goals and holding them accountable.


What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!



At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 3910
Reporting into:
Senior Director
Role Type: Individual Contributor


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