Key Account Manager - Mexico

Our International Supply organization is seeking a Account Manager for Mexico. This role will be based anywhere in Mexico. Bilingual in English and Spanish is required. All key supplier relationships outside of North America are managed by the international supply team. The Supply Manager reports to the International Supply Operations Manager. We provide an A+ compensation package while providing an environment where you can quickly grow your skills and knowledge and have the autonomy to lead and develop your region. 

Location: Remote in Mexico

What You'll Do:

• This role is responsible for building and scaling high-quality ticket supply (pricing, quality, and coverage) in underpenetrated markets.
• You will identify supply gaps, source and onboard new sellers, and grow strategic supplier relationships to ensure the right inventory is consistently available on the platform.
• Map your region’s supply landscape, identify inventory gaps (by event, category, and seller type), and prioritize high-impact acquisition opportunities
• Acquire new ticket suppliers across sports, concerts, theatre, and other live events through networking and developing personal relationships.
• Represent your region internally to the International Operations Manager by communicating your progress in monthly/quarterly meetings.
• Own regional supply KPIs including inventory depth, sell-through, revenue contribution, and supplier concentration
• Use data to identify gaps and launch targeted initiatives to improve supply quality and coverage
• Review the company’s operations across all countries in your market to ensure that we are consistently delivering high-quality service to both sellers and buyers
• Own the full commercial lifecycle: pipeline creation, deal execution, onboarding, and ongoing revenue growth
• Operate with high autonomy in your region, making prioritization and investment decisions based on ROI
• Achieve mutually beneficial and industry-leading economic terms through complex negotiations
• Be the key point of contact for your region’s largest suppliers
• You own client-facing conversations and complex negotiations

What You've Done:

• Highly autonomous / self-starter
• Strong commercial instincts
• Comfortable with ambiguity and building from scratch
• Relationship-driven but data-informed
• Experience in account management
• Experience leading end-to-end sales cycles
• Passion for live events
• Medium knowledge of Excel and related data skills to create sales presentations and deal/project post-mortems
• SQL/Snowflake knowledge is a plus

Why Join Us:

• Help shape the future of ticket distribution globally
• Build foundational partnerships in one of our highest-priority European regions
• Work at the intersection of sports, music, and technology
• Join a high-visibility, high-impact strategic initiative