Manage and grow strategic accounts within the healthcare and public health markets by building partnerships with IDNs, GPOs, and distributors. Responsibilities include negotiating contracts, identifying new business opportunities, and collaborating cross-functionally to ensure customer success.
It's fun to work in a company where people truly believe in what they are doing!
Neogen is seeking a driven and relationship-focused Key Account Manager - Healthcare/Public Health to manage and grow strategic accounts across the healthcare and public health markets. In this manager-level role, you will build long-term partnerships with direct accounts, Integrated Delivery Networks (IDNs), distributors, and Group Purchasing Organizations (GPOs), while supporting the sale of Neogen products across assigned territories. This position is ideal for a sales professional with strong account management experience, commercial discipline, and the ability to collaborate cross-functionally to deliver an exceptional customer experience.
Key Responsibilities
- Build, maintain, and expand strategic relationships with customers, distributors, IDNs, and GPOs, ensuring strong customer satisfaction and long-term partnership success.
- Identify, pursue, and close new business opportunities with new and existing accounts, developing strategic account plans to increase revenue and market presence.
- Negotiate and manage contracts, pricing agreements, bids, RFQs, RFPs, rebate programs, and related commercial programs within assigned accounts and territories.
- Conduct business reviews and performance analyses, providing insights and recommendations to strengthen channel partnerships and improve account performance.
- Collaborate with sales, pricing, operations, marketing, customer support, and accounting teams to support order fulfillment, pricing updates, contract execution, billing resolution, and customer service needs.
- Monitor market trends, competitor activity, and industry developments; attend trade shows and customer meetings to promote products, expand market knowledge, and identify growth opportunities.
Job Requirements
- Bachelor's degree in Sales, Marketing, Life Sciences, Healthcare, Public Health, or a related field.
- Minimum of 2-4 years of experience in sales, account management, or marketing of products, preferably within healthcare, public health, distribution, or related markets.
- Strong understanding of healthcare distribution and/or GPO management, including contracts, rebates, pricing strategies, and channel programs, preferred.
- Excellent communication, presentation, negotiation, and interpersonal skills, with the ability to influence effectively across customer and internal stakeholder groups.
- Demonstrated ability to manage strategic accounts, analyze performance, develop growth plans, and meet or exceed sales revenue goals.
- Willingness and ability to travel up to 35% within the assigned territory to meet with current and prospective customers, distributors, and industry partners.
What We Offer
- A standard benefits package designed to support eligible employees.
- The opportunity to manage strategic healthcare and public health accounts for a respected organization with a product portfolio that serves important market needs.
- A collaborative, cross-functional environment where sales, marketing, operations, pricing, and customer support teams work together to drive customer success.
- Meaningful opportunities to contribute to account growth, market expansion, and long-term customer partnerships.
If you are a strategic account professional who thrives on building trusted relationships, developing growth opportunities, and delivering value to customers in healthcare and public health markets, we'd love to hear from you. Join our team and help expand Neogen's impact across key healthcare and public health channels.
Come Be Part Of A Mission that Matters!From inside the farm gate to our dinner plates, Neogen protects the world’s food supply. Through a variety of animal healthcare products, to food safety solutions for dangerous bacteria, allergens, toxins, drug residues and much more, Neogen is there — and you can be too.