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AI Summary
You will promote the product portfolio to healthcare professionals and hospital stakeholders within the UK South territory. Responsibilities include managing key accounts, building relationships with KOLs, and ensuring all activities comply with pharmacovigilance and industry regulations.
You will promote our assigned product portfolio to healthcare professionals within the UK, with a focus on hospital accounts, KOLs, and complex decision-making units. The ideal candidate is a passionate, self-motivated, and team player who is committed to the success of our patients.
Territory: UK South Qualifications
Experience
Competencies
Territory & Account Management
Market & Technical Expertise
Veeva CRM, Reporting & Compliance
Territory: UK South Qualifications
- We take a flexible approach to formal qualifications and focus on individuals who can demonstrate strong existing relationships, deep therapy area knowledge, and a proven track record of commercial impact in specialty or rare disease markets.
- Driving licence
Experience
- Proven track record in pharmaceutical sales in rare diseases, specialty care, or hospital-based products.
- Strong existing relationships with HCPs and hospital stakeholders in the relevant country.
- Solid understanding of the local healthcare system, hospital decision-making processes, and reimbursement pathways.
Competencies
- Sales Driven: A goal-oriented professional with a passion for sales and customer engagement.
- Relationship Focused: Ability to build and sustain relationships with healthcare professionals and multidisciplinary teams.
- Technical Knowledge: Strong understanding of pharmaceutical products, clinical studies, and patient outcomes.
- Customer Experience: Owns the end-to-end customer and account experience, leveraging multichannel marketing and sales resources to secure portfolio adoption.
- Problem-Solving: Ability to anticipate challenges and develop solutions in a fast-paced environment.
- Teamwork: Provides real time insights to the cross-functional team to secure relevance and timely deployment of key initiatives.
- Values Alignment: Embodies our principles: Responsible, Collaborative, Trustworthy, Dynamic.
- Growth Mindset: Prepares for and commits to self-development, and stays open to feedback and coaching from peers, line manager, and other team members.
- Promote the product portfolio to healthcare professionals, emphasizing clinical benefits and real-world evidence, within the approved licence.
- Build and manage relationships with key opinion leaders (KOLs), conduct targeted visits, and deliver impactful, MLR-approved presentations.
- Analyse market trends, competitors, and customer feedback to refine sales strategies and achieve or exceed targets.
Territory & Account Management
- Manage your dedicated country territory, with a focus on major hospitals, specialist networks, and key referral centers.
- Maintain current key account plans, and refresh targeting, segmentation, and stakeholder/KOL mapping each cycle.
- Build long-term partnerships with healthcare professionals, ensuring they have the support needed to optimize patient outcomes.
- Undertake joint field days with MSLs for top accounts, as appropriate.
Market & Technical Expertise
- Maintain deep knowledge of the therapy area, competitor activities, and evolving treatment protocols.
- Provide product training and ongoing education to HCPs, ensuring safe and effective use.
Veeva CRM, Reporting & Compliance
- Complete pre call and post call notes in Veeva CRM to the minimum standard, syncing daily and recording facts, not opinions, within the approved licence.
- Keep account and contact data accurate, book future appointments in Veeva, and record Time Off Territory in My Schedule as soon as it is confirmed.
- Capture and maintain current customer consent using approved methods before any digital or email engagement, and never record identifiable patient or special category data in free text.
- Recognise and report any adverse event or product complaint in line with the EPG pharmacovigilance SOP; CRM notes and approved emails are never the reporting route.
- Work within the applicable code of practice and local market rules at all times, keeping mandatory training, SOP acknowledgements, and spend, meetings and hospitality within policy and approved budget.
- Ensure all promotional activities comply with local regulations, company policies, and ethical standards, raising concerns early with your manager or Compliance when unsure.
- To maintain GxP compliance regulations to ensure that the applicable standards and regulations are adhered at all times. This includes following of standard operating procedures and approved written documentation.
- Competitive salary
- Sales Incentive Plan
- Car Allowance
- Healthcare
- Pension – you contribute 5% and we offer 5%
- Life Insurance – lump sum (tax free) death benefit of 4 x basic salary
- Enhanced family leave
- Enhanced sick pay
- 25 days annual leave
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