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The Case Specialist will provide guidance and high-level customer service to intended parents, surrogates, and egg donors throughout their path to parenthood. They will act as a strategic partner to manage case milestones, ensure data integrity, and proactively solve problems to maintain a seamless client experience.
Growing Generations (www.growinggenerations.com) is a place where passion and commitment fulfill dreams and deliver an experience that is treasured forever. We are a family building family through surrogacy and egg donation, driven by unparalleled safety and quality standards. The Growing Generations experience inspires trust, creates legacy, and makes the impossible possible. Our agency was founded in 1996, and we have had the privilege of assisting clients who reside all over the world and have helped bring over 2,000 babies into this world.
We are looking for a Case Specialist to join our team. This is a full-time work from home position, and as a Case Specialist, you’ll be a part of the case management team and will report directly to our Director of Case Management. You will play a key role in providing guidance and a high level of customer service to intended parents as they progress through their path to parenthood as well as to egg donors and surrogates who are helping to make their dreams come true. You’ll act as a strategic partner to your assigned clientele ensuring they are safely navigating third party reproduction.
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North Star and its companies are an equal opportunity employer. We provide opportunities without regard to race, color, religion, gender, age, national origin, disability, veteran status, sexual orientation, genetic information and gender identity or expression. The law requires an employer to post notices describing the Federal laws prohibiting job discrimination based on race, color, sex, national origin, religion, age, equal pay, disability, veteran status, sexual orientation, and genetic information and gender identity or expression. Please visit https://www.eeoc.gov/employers/eeo-law-poster to visit the “EEO is the Law” poster.
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