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Teamficient

Instructional Designer / Technical Writer (Project Based)

Posted 2 months ago
Worldwide
2-5 years experience
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AI Summary

The role involves defining content standards and developing a repeatable workflow to convert operational knowledge into structured modules and SOPs. You will also utilize AI tools to accelerate production while maintaining quality control and establishing governance procedures.

This is a remote position.

Instructional Designer / Technical Writer (Project Based)
Covers: Course Generation of Content Using AI + SOP & Process Documentation
Company: TeamFicient
Location: Remote
Employment Type: Contract — Project-Based, Fixed-Scope
Rate: Proposed by candidate via RFQ (rate, timeline, and estimated hours)
Work Schedule:

  • Self-directed, solo execution of the full project scope

  • IT agent touchpoints and management check-ins only as needed to review progress

  • Timeline and hours are proposed by the candidate in their RFQ

Why Join Us?
At TeamFicient, our team spans multiple countries and regions, and we stay connected by operating within EST, CST, and PST time zones.

  • Work Without Borders: Collaborate daily with experts from worldwide and gain international exposure.

  • Built for Remote: Join a fully remote culture designed for autonomy, flexibility, and trust.

  • Diverse Perspectives: Be part of a multicultural team where different backgrounds are our greatest strength.

  • Grow Globally: Expand your career on a global stage, learning how business works across different cultures and continents.

About the Role
TeamFicient is looking for an Instructional Designer / Technical Writer to develop repeatable, AI-assisted processes for turning source material and operational knowledge into structured, learner-friendly content — course/module content for the LMS, and SOPs (including short training videos where useful) for internal processes. This is a solo, fixed-scope engagement: you own execution end to end, with IT touchpoints and management check-ins only as needed. You'll submit your own RFQ (proposed approach, timeline, hours, and cost) as part of the process.

Core Responsibilities
Content Development

  • Define content/documentation standards and a repeatable development workflow

  • Convert source material into structured modules, lessons, objectives, and assessments (course content) or step-by-step SOPs with roles, systems, inputs/outputs, and escalation points (process documentation)

AI-Assisted Production

  • Use AI to accelerate drafting while maintaining human review and quality control

  • Identify processes that benefit from video walkthroughs and recommend a production workflow

Governance

  • Develop reusable templates/prompts and establish review, versioning, and update procedures

Candidate Qualifications
Must-Haves

  • Strong instructional design and/or technical writing experience

  • Hands-on use of AI/LLM tools for content generation

  • Ability to interview stakeholders and translate workflows/subject matter into clear, structured content

Good to Haves

  • Familiarity with Mindsmith, Synthesia, or comparable AI content/video-authoring tools

  • LMS implementation or documentation-governance experience

Application Requirements
To apply for this project, please be prepared to submit:

  • A portfolio of relevant, comparable work

  • An RFQ (Request for Quotation) covering:

    • What you propose to do

    • How you would do it

    • What's included (and what's excluded)

    • Estimated timeline and hours

    • Total cost, plus any additional/recurring costs

    • What you'll need from TeamFicient to execute

    • Risks, limitations, and assumptions

  • Willingness to sign an NDA and Project Agreement before receiving full project details and credentials

  • Willingness to undergo a background check

Work Location: Remote



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