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The worldwide data management software market is massive (According to IDC, the worldwide database software market, which it refers to as the database management systems software market, was forecasted to be approximately $82 billion in 2023 growing to approximately $137 billion in 2027. This represents a 14% compound annual growth rate). At MongoDB we are transforming industries and empowering developers to build amazing apps that people use every day. We are the leading developer data platform and the first database provider to IPO in over 20 years. Join our team and be at the forefront of innovation and creativity.

MongoDB seeks an Instructional Designer to create engaging online technical product learning content. MongoDB University provides free online technical education to learners around the world. In this role, you’ll have the opportunity to work with experts to learn about our products and develop short-form learning assets that help learners utilize the broad range of products we offer. You’ll work with stakeholders across the company to cover topics ranging from introductory concepts to advanced features and new product releases. This role is key to scaling our education content portfolio quickly and enabling our customers to experience the full power of MongoDB. 

This role can be based out of any of our offices in North America or remotely in the North American region.

Responsibilities 

  • Create and maintain Learning Bytes - short, focused technical video tutorials. 
  • Drive the end-to-end content design, development, and maintenance process: 
    • Conduct needs assessments and do topic research
    • Determine learning objectives 
    • Write scripts and design storyboards
    • Create slide-based visuals 
    • Lead review sessions with SMEs
    • Edit and produce audio and video content 
    • Create quiz questions
    • Load learning materials into the LMS
    • Manage all stages of the project lifecycle
    • Ensure content stays up to date with new product launches
    • Adhere to brand standards
  • Develop and maintain relationships with internal SMEs and technical teams.
  • Proactively source internal content that can be repurposed to make new Learning Bytes or other learning assets
  • Find new ways to produce content that scales and resonates with our global audience
  • Analyze Learning Byte evaluation data to improve training content and effectiveness
  • Review other Learning Byte scripts and storyboards

Qualifications 

  • 4+ years of instructional design experience and a strong understanding of adult learning methodologies
  • Experience creating online technical product enablement content in a rapid development environment (please be prepared to share examples of your work)
  • Multimedia production experience and familiarity with best practices for visual design and video production
  • Experience with video and audio editing tools, including Camtasia and Audacity or Adobe Audition 
  • Demonstrated track record of successfully working with SMEs and collaborating across multiple teams
  • Experience owning projects from strategy to execution
  • Strong project management skills and experience managing multiple projects in different stages at the same time
  • Nice to have: experience in a SaaS customer organization, experience with software development, or experience working with databases

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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