HPG Account Manager (Sales)

Description

As an Account Manager at HPG Brands, you’ll be the driving force behind inside sales success. This customer-facing role is all about building meaningful relationships, generating new opportunities, and delivering exceptional service across all HPG subsidiaries. Working closely with our Outside and National Sales teams, as well as Sales Coordinators, you’ll play a critical role in expanding business within your assigned region. 

Location: New Ulm, MN or Eagan, MN and/or Remote 

Key Responsibilities: The key responsibilities or duties listed below are intended only as illustrations of the various type of work that may be performed. The omission of specific statements of duties does not exclude them from the position.

• Drive revenue by meeting or exceeding monthly sales targets across all HPG brands. 
• Proactively connect with customers via phone, email, and video to discuss campaigns, share solutions, and drive brand engagement. 
• Support Outside Sales in meetings and follow-ups to help close deals and expand accounts. 
• Identify new opportunities within existing accounts through consultative relationship management. 
• Maintain a healthy sales pipeline and forecast future growth opportunities. 
• Deliver fast, friendly, and effective customer service—including handling inbound calls and product suggestions for projects. 
• Provide accurate and timely quotes, marketing support, and product education. 
• Train and guide customers on HPG’s suite of sales tools, resources, and programs. 
• Keep CRM (NetSuite) records clean and up to date with customer interactions and sales activities. 
• Celebrate wins—big or small—through follow-up thank-you calls and relationship touches. 
• Strong negotiation and problem-solving skills.
• Must be able to think freely and make decisions on own pertaining to job responsibility.
• Ability to keep calm, responsive and friendly under pressure.
• Able to handle a variety of different tasks at once as well as challenges that may arise with customers, associates, and/or vendors.

Requirements

Required Skills: 

• A sales-driven relationship builder with strong communication skills and a passion for problem-solving. 
• Organized and adaptable—you can juggle multiple tasks and pivot quickly when priorities shift. 
• A team player who thrives independently, takes initiative, and knows when to ask for support. 
• Detail-oriented with strong accuracy and follow-through on commitments. 

Bonus Skills:

• Knowledge of the promo industry landscape and seasonal buying patterns.
• Experience presenting via video conferencing tools.
• Familiarity with digital marketing or sales enablement tools.

Education and Experience: or any equivalent combination of education, training, and experience which provides the required knowledge, skills, and abilities to perform the key responsibilities of the job.

• Bachelor’s degree or equivalent experience.
• 1+ year of sales or account management experience (industry experience a plus).
• Strong Microsoft Office and CRM skills (NetSuite preferred).
• Experience in the promotional products or B2B industry is a plus, but not required.

Position Type and Expected Hours of Work:

• This is a full-time position. Days and hours of work are Monday through Friday between the hours of 8:00 am to 5:00 pm.
• Hours may vary slightly and will include some overtime depending on the workload.

Physical Demands & Environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This job operates in a professional office environment and utilizes standard office equipment such as computers, phones, photocopiers, etc.

• Able to lift 20 lbs. occasionally.
• Regularly required to talk or hear.
• Frequently required to sit, stand; walk; use hands and fingers, handle or feel; and reach with hands and arms.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

EEO Statement:

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

Why Join HPG Brands?

HPG is a powerhouse in the promotional products space, with a reputation for innovation, award-winning service, and a portfolio of sought-after brands. You’ll be part of a collaborative, energetic team with real growth opportunities and the support to help you succeed.