Head of Product & Technology

Propello Cloud is a loyalty and rewards platform that powers programmes for brands including JD Sports, Lebara and HelloFresh.

We’re looking for a hands-on product and technology leader to drive our SaaS platform forward. Built on Laravel and hosted on AWS, our platform needs someone who can take an idea, shape how it should work, and guide the team through delivery.

You’ll lead the development and product teams with plans to grow these in 2027, bringing clear direction across these functions. You’ll work with teams across the business to gather feedback, set priorities and turn concepts into practical plans. You’ll also champion effective use of AI, helping the team improve how they develop, test and deliver software.

Requirements

What you’ll do

• Own the product and technical direction, balancing business needs, customer feedback and technical quality.
• Turn ideas into clear solutions, making key technical decisions and briefing the team.
• Lead, mentor and develop the team, building strong working relationships and supporting future growth.
• Embed useful AI tools and practices into the team’s everyday work, providing guidance and maintaining high standards.
• Communicate confidently with technical colleagues, challenge constructively and keep the team aligned.
• Join client conversations when needed to understand requirements and explain solutions.

What you’ll bring

• Experience leading and scaling a development team.
• Strong technical knowledge, including Laravel and AWS-hosted applications.
• The ability to think beyond individual development tasks and take ownership of the wider product.
• Practical experience using AI in development and helping others use it effectively.
• Strong people skills, with a supportive leadership style and the confidence to manage strong technical personalities.
• Clear communication skills and confidence working with clients and colleagues across the business.Remote-first, with optional hybrid working from our workspace in Manchester.

Benefits

• Remote-first, with optional hybrid working from our workspace in Manchester.
• Discretionary bonuses.
• Pension scheme.
• Generous holiday entitlement.
• Health cash plan with tenure.
• Access to our entire suite of rewards.
• Regular social events.
• Recognisable brands. Work on a platform trusted by household names.
• Influence over how we grow. Shape our product roadmap, our technology choices and the way we use AI to build better software.
• A leadership role with real scope. Report directly to the COO and shape the direction of the product, the technology and the team as the business grows.

About Propello Cloud

Propello Cloud is a white-label loyalty and rewards SaaS platform. Brands use it to run their own configurable programmes, from points and prizes to offers and cashback, under their own brand and for their own customers.

We work across retail, travel, telecoms, energy, financial services and other sectors. Each programme is configured for the client’s brand and audience, which gives our product and engineering team varied, interesting problems to solve.

We’re a close-knit team, and the people building the product work closely with those who sell, deliver and support it. Our culture is friendly, supportive, and dynamic – we believe in working smart, having fun, and celebrating each other’s successes. We’re family-first and understand the importance of flexibility, creating a supportive environment where people can do their best work while balancing work and life.