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You will act as the final decision-maker for client accounts, overseeing paid media, creative, and technical implementations while managing client relationships. Additionally, you will build and optimize internal processes and features using AI tools to scale delivery efficiency.
Company Overview
Our client is a marketing team that works inside businesses with many locations, such as senior living communities, med spas, dental and healthcare groups, cannabis retailers, and schools. Its clients are in the US and Canada, and they pay a flat fee instead of a percentage of ad spend.
The company runs on Claude and has built its own operating system and client portal. AI agents do most of the production, so a small team can run a lot of client work.
Your Role
As Head of Client Delivery, you're the final decision-maker on 6 to 10 client accounts, across paid media, websites, CRM, and creative. Agents and teammates bring you options, and you pick one, approve it, or send it back with the exact fix.
You report to the CEO and work as a peer to the founders. You'll start by taking over the approval queue on every active account. By day 90, delivery runs without the CEO in the loop, and you've built the tool or process that lets the team take on 5 more accounts with the same people.
Part of the job is building. You'll release features to the internal platform by directing Claude Code: you write the spec, test it on staging, and merge it. You don't need to be an engineer, but you do need to know exactly what you want and check that you got it.
This isn't an account manager role. If you've mostly passed the calls on spend, creative, or pricing to someone else, or you'd rather delegate to a team of specialists, it probably isn't the right fit.
You'll
Run the client relationship with owners, executive directors, and sales teams
Approve Google Ads and Meta builds before launch
Adjust budgets and bids, and cut the search terms that bring no leads
Own conversion tracking across GTM, GA4, and offline imports from the CRM
Direct WordPress rebuilds, then own go-live, redirects, and Search Console
Connect CRMs, call tracking, and forms so each lead can be followed to the sale
Approve client pricing changes, promotions, and policy pages
Sign off on weekly and monthly client reports before they go out
You Bring
7+ years running marketing or growth for clients or at an agency
Final say on a client's ad spend, creative, or pricing, and you can name the decision
Google Ads and Meta campaigns you built and managed yourself
Daily work with Claude or a similar tool, and something real you released through it, like a site, an ad build, an automation, or code
The habit of checking AI output before it goes live
Comfort with tag managers, CRMs, DNS, and webhooks
Near-native English, and confidence saying no to a client on a call
The drive to grow with the company as it takes on more accounts
Bonus Points
Marketing work in senior living, med spas, dental, healthcare, cannabis retail, or education
Experience with industry CRMs such as ALIS, Pagoda, or Dutchie
Advertiser verification, A2P 10DLC registration, or HIPAA and cannabis ad rules handled yourself
WordPress beyond the editor, like themes, plugins, or a staging-to-production deploy
SQL, GitHub pull requests, or Supabase
What's Offered
Fully remote, full-time contractor role from LATAM
Working hours on US business hours
Paid in USD as a contractor. Share the range that fits your level and we'll go from there
Unlimited PTO, used responsibly, and you choose which holidays to take
A direct line to the CEO, with the founders as your peers
Room to grow as the company takes on more accounts
Interview Process
1οΈβ£ First Call: A 30-minute conversation with atomicβ³HR
2οΈβ£ CEO Interview: The accounts you've run and the decisions that were yours
3οΈβ£ Co-founder Interview: How you'd work as a peer, and the final decision
4οΈβ£ Work Test: Possibly a short exercise, and you'll know how it's judged first
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