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Flemish Contact Center Agent (Buyer Agent) - Greece

Posted 2 months ago
0-2 years experience
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AI Summary

The agent manages the end-to-end Procure to Pay process, including supplier negotiation, order placement, and expediting. They are also responsible for administrative follow-up, invoicing, and maintaining strong relationships with suppliers.

Reference: YOGR

Greece is a country with a rich history, but also the spot to taste the best and original tzatziki, ouzo, olives, wine, Indulge yourself in the Greek mythology while drinking the best wine you ever tasted. Coming from Northern Europe, you will also really enjoy the weather in Greece. Furthermore, the country offers the most beautiful beaches, whitewashed houses and amazing mountain landscapes. Is there more you could wish for? Yes! A job. And we offer one of those in Greece now. So boost your CV and live your best life in this relaxing country.

Click here to read more about moving to Greece.

The job

As a Contact Center Agent (Buyer Agent) you will take care of the entire P2P (Procure to
Pay) process related to the purchases assigned to you for various customers. The project requires a lot of focus on detail as well as analytical skills good decision-making and independent thinking. The agent has 2 major roles: the buying role and the expediting role. In the buying role you will:

  • Interpret the briefing of the client
  • Search for suppliers
  • Request for quotations, negotiate on quality, price, quantity, payments terms, delivery time and packaging
  • Place the orders

In the expediting role your task is to:

  • Follow up on orders and ensure correct and timely delivery
  • Look for suitable solutions in case of problems
  • Do administrative follow-up and process the orders in the purchasing software system of the company
  • Take care of the invoicing

Within this role it is important tot ensure an excellent relationship with the suppliers and ensure first call resolution in the communication with the client.

We offer

  • Work remotely from your home in Greece
  • 40 hours work week: Work from Monday - Friday, 9:30 am until 18:00 pm
  • Performance bonus
  • Relocation package (including flight and initial hotel)
  • Assistance with finding accommodation, and opening up a bank account
  • Private health insurance
  • Paid training period

Your qualifications

💭 You speak and write Flemish at a native level and English at a good level

🎓 Experience with ERP, Oracle, SAP etc. and experience with administrative work is a plus

💻 You have a good understanding and level of computer handling skills.

💪🏻 Stress-resistant, positive, and confident, staying calm even under pressure. You multitask with ease and make independent decisions when needed.

🥇 You are organized and detail-oriented, you deliver quality work while keeping results in focus. Flexible, responsible, and assertive.

If you have any questions about the position, please feel free to send an email to info@jobsqd.com.


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