Executive Director, Shared Services

Executive Director, Shared Services 

About the CBA

The Canadian Bar Association (CBA) is the voice of Canada’s legal profession, representing over 40,000 lawyers, judges, notaries, academics, and students across the country. Headquartered at its National Office in Ottawa, the CBA champions the legal profession and the rule of law in Canada, delivering advocacy on behalf of the legal community and high-quality professional development, conferences, and resources to members nationwide. The CBA delivers services in both of Canada’s official languages. 

About Shared Services

In CBA, Shared Services (ShS) provides all pan-Canadian CBA entities with infrastructure to deliver common services, including membership acquisition and retention, membership processing and administration and information technology. Shared Services is also responsible for working with CBA entities to reduce unnecessary duplication, leverage economies of scale, and increase coordination in the delivery of common member programs and services.

Position Summary

Reporting to the Chief Executive Officer (CEO) of the CBA, the Executive Director, Shared Services (ED ShS) is responsible for delivery of Shared Services to all CBA entities. 

The ED ShS has three direct reports, the Senior Manager, Membership Strategy, the Senior Manager, Membership Processing, and the Director of Information Technology (a joint report with the Chief Financial Officer). 

Location

Anywhere in Canada (remote with periodic in-person meetings).

Annual Salary

$150,000–$170,000 per year

Benefits

• Health & Dental
• Short term and Long term disability
• EAP
• Professional Development Funding
• Yearly Wellness Credit
• Pension

Reporting

The ED ShS reports directly to the CEO and is accountable to all customers of Shared Services through the Management Team (MT), which is responsible for the joint operational success of the association and the fulfillment of the Strategic Plan. Management Team include the CEO, the Executive Directors of all Provincial/Territorial Branches and CBA In-House Lawyers (CBA-IL), the Chief Advocacy Officer, the Chief Financial Officer and the Executive Director, Shared Services.

Responsibilities

• Develop strong relationships and engage with customers of Shared Services to understand similarities and differences in capacity, needs and programs in order to drive efficiencies and appropriately tailor Shared Services 
• Manage the Senior Manager, Membership Strategy, Senior Manager, Membership Processing and Director, Information Technology (a joint report with the CFO) and additional reports as assigned
• Establish, collect and report on member and market intelligence for Shared Services customers to support data-driven decision-making

• Manage the Shared Services budget and quarterly financial reporting and forecasting, together with the CBA CFO
• Establish and coordinate the work of Shared Services staff teams, such as the Membership Team and IT Team
• Identify and report potential or emerging issues of risk or concern within Shared Services to the MT and mitigates risk by providing recommendations 
• Foster pan-Canadian staff engagement through digital and virtual tools and other initiatives.

Qualifications

Education

Experience

Skills and Abilities

• Knowledge of the Canadian not-for-profit environment, including the unique governance, financial, and operational considerations of federated organizations is an asset.

Interested applicants must submit a cover letter and resume.

The CBA does not use artificial intelligence to screen, assess, or select applicants for this position. 

We sincerely thank all applicants for their interest. However, we will only contact those under consideration. All applicants are encouraged to join the CBA Talent Community which establishes a list that may be considered for similar positions of various tenures. 

The CBA is committed to the principles of equity, diversity, and inclusion in its learning, work environments, and in its operations. We encourage applications from traditionally marginalized groups. We believe in and promote the rights of all persons with disabilities as outlined in the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA 2005) and its related Accessibility Standards Regulations. To meet this obligation, the CBA will make appropriate accommodations available upon request. Please inform the CBA, in advance, of the need for accommodation(s) during the recruitment and selection process to ensure your equal participation. Requests can be made by email to HR (@) cba.org.

No Agency, please.