Director, Underwriting Implementation

Job Summary

The Director, Underwriting Implementation leads the development, optimization, and ongoing management of digital applications and underwriting automation that support life-product sales, profitability, and customer experience. Leveraging expertise in underwriting technology, operations, and program management, this role identifies efficiency opportunities, resolves defects, and drives continuous improvement across data sources, analytics, automated decisioning, underwriting requirements, processes, and programs. The Director represents Underwriting on cross-functional initiatives to deliver innovative, effective life underwriting solutions.

Duties & Responsibilities

• Lead the end-to-end design, implementation, and ongoing enhancement of digital applications, underwriting rules, and auto-decisioning technology to support underwriting guidelines, product development, and transformation initiatives.
• Oversee all aspects of rules-engine automation, including vendor management, third-party evidence-provider integrations, internal IT coordination, and implementation of new underwriting tools and capabilities.
• Translate F&G’s underwriting philosophy and guidelines into scalable automated technology solutions and rule sets that support life sales while balancing risk and profitability, using underwriting decision and performance data to continuously refine and enhance automation.
• Maintain a strong understanding of current and emerging risk-selection requirements, underwriting tools, and their impact on mortality; partner with the Director, Underwriting Innovations to assess the protective value of underwriting elements and programs.
• Lead implementation of underwriting applications that support product development, balancing the protective value of proposed solutions with associated cost, operational impact, and implementation effort.
• Maintain a broad understanding of business functions, competitive dynamics, and emerging technology opportunities; represent Underwriting on cross-functional teams to identify, deliver, and enhance digital experiences for agents and clients.
• Partner closely with Underwriting Operations, process owners, and stakeholders to ensure automation initiatives support day-to-day processing and business expectations; lead strategic process changes and facilitate resolution of stakeholder or project-team conflicts as needed.

Supervisory Responsibilities:  This role has people leadership responsibilities, including managing performance, developing talent, and supporting engagement and team effectiveness.

Knowledge, Skills & Abilities

• Continuous-improvement mindset with the ability to challenge existing processes and introduce practical, innovative approaches that enhance efficiency, effectiveness, and business results.
• Strong business acumen, analytical reasoning, and problem-solving skills, with the ability to assess issues, evaluate options, and prioritize work based on business impact.
• Excellent verbal and written communication skills, with the ability to clearly convey risks, issues, and key decisions to technical and non-technical audiences, including senior leadership.
• Demonstrated integrity, accountability, and initiative, with a proven ability to deliver accurate, timely work and perform effectively in fast-paced, complex, and evolving environments.

Minimum Qualifications

• Bachelor's Degree
• 8+ year of relevant experience Life Underwritin1+ year of relevant experience
• 1+ year of relevant experience with:
  • Underwriting automation 
  • Working with outsourced partners

• FLMI and FALU, preferred 

Other Requirements

• This position primarily involves sedentary work, requiring long periods of sitting, regular use of a computer, and occasional standing or walking, with reasonable accommodations available.
• Perform other functions, duties and projects as assigned
• Regular and punctual attendance

Ability to travel up to:  10% of the time

#LI-JB1

#LI-Remote