Director, Strategy & Operations

About the role…

We are looking to add an exceptional and experienced leader to join our Strategy & Operations team as a Director. Reporting directly to the COO, this individual will be a driving force behind the company's most impactful initiatives. In this role, you will partner with senior leadership and cross-functional teams to tackle complex business challenges, develop and execute strategic plans, and oversee high-priority projects that enable scalable growth. If you are passionate about solving ambiguous problems, driving organizational change, and leading teams in a fast-paced environment, we want to hear from you!

Roles and responsibilities…

• Lead High-Impact Initiatives: As a critical member of the Strategy & Operations team, you will own the development, execution, and success of company-wide strategic initiatives, ensuring alignment with business goals.
• Partner with Leadership: Collaborate closely with ShopMy's senior leadership to address key business challenges, provide data-driven insights, and deliver actionable recommendations.
• Drive Operational Excellence: Develop and optimize processes to enhance business operations, streamline workflows, and support scalable growth.
• Strategic Problem-Solving: Identify areas of opportunity through in-depth analysis, validate hypotheses, and propose forward-thinking solutions to drive results.
• Project Ownership: Take end-to-end ownership of mission-critical projects, from initial concept and planning to implementation and performance evaluation.
• Foster Cross-Functional Collaboration: Partner with teams across the organization, ensuring seamless communication, alignment, and execution of strategic initiatives.
• Mentor and Influence: Serve as a mentor to team members, fostering a culture of collaboration, innovation, and continuous improvement.

Our non-negotiables…

• Bachelor’s degree required; MBA or advanced degree preferred.
• 8-10+ years of professional experience, including management consulting, finance, or strategy & operations roles at a high-growth startup or SaaS company.
• Proven track record of successfully leading and executing complex, cross-functional projects with measurable impact.
• Outstanding analytical skills and a data-driven approach, with expertise in translating insights into actionable strategies.
• Exceptional communication and influence abilities, with experience presenting to C-suite executives and senior stakeholders.
• Strong project management skills, with the ability to prioritize and execute multiple initiatives in a dynamic environment.
• Hands-on mindset: you’re willing to dive into the details and roll up your sleeves to get things done.
• Proficient in Excel, PowerPoint, and Google Suite; knowledge of SQL or other data analysis tools is a plus.