Director, Integrated Talent Management

Life changing therapies. Global impact. Bridge to thousands of biopharma companies and their patients.

We are PCI. 

Our investment is in People who make an impact, drive progress and create a better tomorrow. Our strategy includes building teams across our global network to pioneer and shape the future of PCI.

Director, Integrated Talent Management

Reports to:  Executive Director, Communications and Talent Strategy

Level:  Director, individual contributor

Location:  Remote U.S. ideally near a site, with periodic travel

We are PCI.

PCI Pharma Services is a global CDMO with approximately 8,000 employees across 38 GMP facilities throughout North America, Europe, and Asia-Pacific. We support our clients from early-stage development through commercialization and beyond, helping bring life-changing therapies to patients worldwide.

About the Role

The Director, Integrated Talent Management is a newly created, hands-on role that turns PCI’s business and talent strategy into practical talent systems. This leader designs, governs, and continuously improves PCI’s core talent management frameworks and processes, including competencies, performance, talent reviews, career development, and internal mobility.

This is a builder role for a senior individual contributor. The Director designs the frameworks and works across HR Business Partners, Talent Development, and site-facing resources to bring them to life. Talent Development owns learning programs and delivery; this role defines the capability needs that inform them.

The Business Challenge

PCI is growing, and our ambitions depend on having ready talent in the right roles. Today, our talent processes vary across sites and functions. We need one consistent, data-informed approach that helps leaders make stronger talent decisions and helps employees see how they can grow and move within PCI.

What the Job Is

1. Build the talent management foundation

• Own and continuously improve PCI’s enterprise talent management philosophy, standards, governance, and annual operating rhythm.

• Design, govern, and continuously improve core talent processes for the broad employee population, including performance management, potential assessment, talent reviews, calibration, and development planning.

• Create practical tools, playbooks, and manager resources that make talent processes clear, usable, and consistent across sites and functions.

2. Define what good looks like

• Build, maintain, and evolve the enterprise skills and competency framework in partnership with HR Business Partners and functional leaders.

• Ensure the framework reflects PCI’s strategic capabilities and is embedded across performance, talent reviews, and career development.

3. Help people grow and move

• Own the enterprise career development framework, including career pathways, development-planning standards, and connections to the competency framework.

• Define the talent-management framework and standards that support internal mobility, partnering with Talent Acquisition, HR Business Partners, HR Operations (GPE), and business leaders on implementation.

4. Turn insight into action

• Define talent metrics and provide insight to HR and executive leadership on adoption, talent movement, capability gaps, and process effectiveness.

• Translate business priorities, talent insights, and capability gaps into clear development priorities and solution requirements for Talent Development.

• Serve as the business process owner for talent management technology, defining requirements and priorities in partnership with HR Technology.

• Evaluate external practices and emerging capabilities, including responsible uses of AI, that improve talent decisions, process efficiency, or the employee and manager experience.

5. Make it stick

• Build adoption and change requirements into the design of talent processes, partnering with Communications, Talent Development, HR Business Partners, and site-facing resources on activation.

• Work through HR Business Partners, Talent Development, and site-facing resources to activate processes consistently across PCI.

• Contribute talent and capability insights to selected organizational design, role architecture, or leveling initiatives when needed.

How the Role Works Across PCI

Talent Management owns enterprise frameworks, process design, governance, standards, insights, and continuous improvement.

Talent Development owns learning strategy, programs, curriculum, content, facilitation, and delivery.

HR Business Partners and site-facing resources bring business and local insight, support talent decisions, and activate enterprise processes in their organizations.

Talent Acquisition and GPE(HR Operations) support execution of internal mobility and related people processes.

HR Technology with IT owns technical configuration and administration; this role owns business requirements and the user experience.

What Success Looks Like in Year One

• A clear enterprise talent management operating model, governance structure, and annual calendar are in place.

• The performance and talent review cycle runs on schedule with practical tools, clear accountabilities, consistent calibration, and defined developmental actions.

• The competency framework is translated into usable expectations and embedded in priority talent processes.

• Priority career-development and internal-mobility frameworks are defined and piloted, with clear ownership and a phased implementation roadmap.

• Leaders use a simple talent dashboard showing adoption, talent movement, capability needs, and areas requiring action.

• Talent Development receives clear, evidence-based capability priorities that inform its program and development agenda.

The Capabilities Needed for Success

Strategic and business judgment. Connects talent processes to business priorities and future capability needs.

Builder and doer. Shapes the approach, builds the materials, and drives execution with pace.

Influence without authority (Integrated PCI Mindset). Delivers results through partners across functions, sites, and regions.

Data and digital fluency. Uses metrics, technology, and AI-enabled tools to improve processes and insight.

Change Agility. Brings managers and employees along so processes are used, not just launched.

Qualifications

Talent experience

• 15+ years in Talent Management, Organizational Development, or Human Resources, including global or multi-site environments.

• Hands-on experience designing and running performance management, talent reviews, career development, internal mobility, and competency or skills frameworks.

• Demonstrated ability to translate business strategy and capability needs into practical talent processes, tools, and insights.

Ways of working

• Comfort working as a senior individual contributor who shapes the approach, builds the materials, and drives implementation through partners.

• Strong process design, project management, change management, facilitation, and stakeholder-influence skills.

Data and technology

• Ability to use talent data and metrics to identify needs, improve processes, and support leadership decisions.

• Working knowledge of HCM and talent platforms and the ability to define effective business requirements.

• AI literacy and sound judgment in applying AI-enabled tools or analytics to talent processes.

Education

• Bachelor’s degree in Human Resources, Organizational Development, Business, or a related field, or equivalent experience.

Preferred

• Experience in a regulated, PE-backed, manufacturing, or life sciences environment.

• Experience working through HR Business Partners, Talent Development teams, and site-facing resources in a matrixed organization.

• Exposure to organizational design, role architecture, or leveling.

• Prosci or equivalent change management certification.

• Strong executive communication and presentation skills.

PCI offers the opportunity to build how our people grow, while advancing life-changing therapies for patients. Let’s talk future.

#LI-LM1

Join us and be part of building the bridge between life changing therapies and patients. Let’s talk future

Equal Employment Opportunity (EEO) Statement:
PCI Pharma Services is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

At PCI, Equity and Inclusion are at the core of our company’s purpose: Together, delivering life-changing therapies. We are committed to cultivating an inclusive workplace by holding ourselves accountable to the highest standards of understanding, fairness, respect, and equal opportunity – at every level. We envision a PCI community where everyone can belong and grow, and we strive to bring this vision to reality by continuously and intentionally assessing our people practices, policies and programs, marketing approach, and workplace culture.