Director, Cybersecurity Operations

Position Type:

If you’re looking for a fulfilling career that can make a real difference in your life, and the lives of others, you’ve come to the right place.

As a national health solutions partner, we put people first in everything we do — and that begins with our team of 8,000+ professionals who bring a cross-section of diverse life experiences and career expertise to Medavie. By collaborating and innovating together, our employees are creating industry-leading solutions in insurance, primary care and emergency medical services that impact millions of lives in Canada each year.

Our mission is to improve the wellbeing of Canadians so that every life can be lived to the fullest — and it’s reflected in our award-winning culture. We celebrate individuality and value the diverse perspectives and skills our employees contribute. We go beyond providing competitive pay and comprehensive benefits to offer opportunities for personal and professional growth, flexible work options, meaningful experiences, and supportive leadership. Medavie is where employees can be their best selves, feel they belong, and achieve their full potential. Be part of it by applying for a position with us today.

The Opportunity

Join Medavie in a newly created leadership role that will help shape the future of cybersecurity across our organization. Reporting to the Vice-President, Corporate Security / CISO, you'll lead the execution of enterprise cybersecurity priorities while partnering with leaders across multiple lines of business to strengthen and mature our cybersecurity program.

As Director, Cybersecurity Operations, you'll lead and develop a growing cybersecurity function, guide strategic initiatives, and help protect sensitive information, technology assets, and essential services within a complex and evolving environment.

As a senior leader within the cybersecurity function, you'll help drive priorities across Medavie's diverse business and technology environments while partnering with leaders to enable secure, resilient, and innovative business outcomes.

We're looking for a collaborative leader who combines strong cybersecurity expertise with business acumen, sound judgment, and exceptional relationship-building skills. You'll be comfortable navigating complexity, influencing decisions, and helping teams solve challenges in a practical and thoughtful way.

What You'll Do

• Lead, coach, and develop a growing cybersecurity team
• Drive the execution of enterprise cybersecurity initiatives and priorities
• Oversee cybersecurity operations, including threat detection, monitoring, and incident response
• Partner with business and technology leaders to integrate cybersecurity into key decisions and processes
• Translate cybersecurity concepts and risks into meaningful business insights for executives and stakeholders
• Advance cybersecurity capabilities across cloud, hybrid, and on-premise environments
• Support compliance with regulatory, audit, privacy, and industry security requirements
• Foster a culture of security awareness, collaboration, and continuous improvement

What You Bring

• 10+ years of experience in cybersecurity, information security, technology risk, or a related field, including 5+ years in leadership roles
• Proven experience leading, coaching, and developing high-performing teams
• Strong relationship-building and stakeholder management skills, with the ability to influence across all levels of an organization
• Experience presenting to executives, Boards, clients, regulators, or other senior stakeholders
• Demonstrated success leading complex initiatives in matrixed environments
• Strong understanding of cybersecurity operations, security engineering, incident response, and cybersecurity governance
• Knowledge of cybersecurity frameworks and standards such as NIST and ISO
• Strong judgment, adaptability, and the ability to navigate ambiguity and competing priorities
• English proficiency is required to perform the duties of the role, which include daily collaboration with teams and partners outside Québec who operate primarily in English

Security Clearance Requirement

• In conjunction with our contract with the Federal Government, you will be required to have Reliability Status Clearance (Enhanced Level B). This includes Fingerprinting, Criminal Record Check, Credit Check and you must have resided in Canada for at least 5 years and hold Permanent Resident or Citizenship Status

Nice to Have

• CISSP, CISM, CISA, CRISC, or similar certifications
• Experience in healthcare, insurance, government, Crown corporations, or other regulated industries
• Experience supporting environments that manage sensitive information or essential services
• Experience leading cybersecurity transformation or modernization initiatives
• Knowledge of emerging technologies and cybersecurity considerations related to AI
• Bilingualism (ENG/FR) is considered an asset

Pay Range: $120,336 - $171,908 CAD

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The Base Pay range may vary depending on the successful candidate or other relevant job-related factors such as knowledge, skills, qualifications, experience and education/training. In addition to Base Pay, eligible Medavie employees may participate in various performance-based incentive programs. Payments under these programs are discretionary and subject to both individual and organizational results.  

We believe our employees should reflect the communities we serve and welcome applications from candidates of all backgrounds. To provide the best experience possible, we will support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team of your needs.  We are committed to making sure recruitment, retention, advancement, and compensation are fair and accessible while following all relevant human rights and privacy laws. We appreciate everyone who has shown interest in this position. Only those selected for an interview will be contacted.

While Medavie may use automated tools, including AI, to support application screening, candidates are expected to complete all recruitment interactions independently—without AI assistance—to ensure a fair and equitable process.

If you experience any technical issues throughout the application process, please email: Medavie.Recruitment@medavie.ca.