Director, Client Strategy

Overview

The Knowledge Machine, part of The Marketing Cloud, Stagwell's centralized AI-powered technology and marketing intelligence organization, is seeking a senior client strategy leader to help some of the world's most recognized brands transform intelligence into action. 

This role serves as a strategic advisor to enterprise clients, helping communications, corporate affairs, public affairs, and reputation leaders navigate an increasingly complex stakeholder environment through predictive intelligence, audience insights, and data-driven decision support. The ideal candidate combines executive-level client leadership with strong strategic thinking and a proven ability to translate complex analytics into clear business recommendations that drive outcomes. 

The successful candidate will manage a portfolio of strategic enterprise relationships, partnering closely with client executives, analytics teams, researchers, and product leaders to help organizations anticipate emerging issues, identify opportunities, mitigate risk, and maximize the value of The Knowledge Machine's communications intelligence platform. 

More than a traditional account leader, this individual will serve as a trusted counselor to senior stakeholders, helping clients understand not only what is happening, but why it matters, what may happen next, and how to respond with confidence. This is an opportunity to operate at the intersection of strategic advisory, communications intelligence, AI-powered technology, and enterprise relationship growth within one of Stagwell's fastest-growing technology businesses. 

Responsibilities

• Lead and grow strategic relationships across a portfolio of enterprise clients. 

• Serve as a trusted advisor to senior communications, corporate affairs, public affairs, reputation, and executive leadership teams. 

• Translate predictive analytics, audience intelligence, and market insights into actionable recommendations and business decisions. 

• Help clients identify emerging risks, stakeholder concerns, reputation challenges, and communication opportunities. 

• Drive client retention, account growth, and expansion opportunities across The Knowledge Machine's portfolio of solutions. 

• Facilitate executive briefings, business reviews, and strategic planning sessions. 

• Partner with analytics, research, and product teams to deliver meaningful insights and strategic recommendations. 

• Guide clients in leveraging AI, predictive intelligence, and advanced communications analytics to achieve business objectives. 

• Help clients measure communications effectiveness and connect insights to broader organizational priorities. 

• Identify opportunities to introduce new products, services, and capabilities that create additional client value. 

• Collaborate with growth and product teams to support business development and thought leadership initiatives. 

Qualifications

Required Experience 

• 8+ years of experience in client strategy, account leadership, consulting, communications advisory, corporate affairs, or related strategic client-facing roles. 

• Demonstrated success managing and growing complex enterprise relationships and multimillion-dollar accounts. 

• Experience advising senior leaders on communications, reputation, stakeholder engagement, public affairs, or related business challenges. 

• Strong ability to synthesize research, analytics, and insights into clear strategic recommendations. 

• Outstanding executive communication, presentation, and facilitation skills. 

• Proven ability to influence stakeholders and navigate complex client organizations. 

• Strong commercial acumen with a track record of client retention and expansion. 

Preferred Background 

• Experience within strategic communications, public affairs, market intelligence, advisory, analytics, or consulting organizations. 

• Experience managing large managed-services engagements and long-term strategic partnerships. 

• Familiarity with AI, predictive analytics, communications measurement, audience intelligence, stakeholder research, or decision-intelligence solutions. 

• Experience supporting Fortune 500 communications, corporate affairs, public affairs, marketing, or reputation management teams. 

• Exposure to highly regulated industries where reputation, stakeholder trust, and external perception are critical business considerations. 

Compensation

In order to comply with equal pay and salary transparency laws in various locations, we believe the target range of base compensation in New York City for this role is $145,000 - $175,000. In addition to base salary, this role also has the potential for a significant bonus. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and location. 

In addition to medical, dental and vision coverage, we offer a generous PTO plan, 401k program, comprehensive family planning benefits (including paid parental leave), tuition reimbursement, and pre-tax commuter benefits. Benefits/perks may vary depending on the nature of your employment with Stagwell and the location where you work.