Director, Chains-QSR

Job Description

The Director shows a high level of ownership for the business, is adept at translating strategy into restaurant operator execution, and has a proven ability to drive results through both direct and indirect teams. The Director can communicate and influence senior executives, and internal and external stakeholders.

Essential Functions & Responsibilities

Lead Customer Strategy & Business Growth with QSR

• Develop and execute the long-term commercial strategy for KHC within QSR aligning customer priorities with KHC strategic objectives.
• Build trusted relationships with C-Suite customer stakeholders, positioning KHC as a preferred strategic partner.
• Lead annual joint business planning, customer negotiations, assortment decisions, promotional planning, and pricing strategies.
• Identify opportunities to expand distribution, improve product assortment, and accelerate category and market share growth.

Delivery of Financial Performance

• Own delivery of annual sales, profit, market share, and customer-specific financial objectives.
• Manage the customer P&L, ensuring disciplined investment decisions that maximize profitable growth.
• Manage T&E and ensure responsible budget stewardship.
• Analyze market trends, competitive activity, consumer insights, and financial performance to inform strategic business decisions.

Drive Cross-Functional Execution

• Partner with Brand Marketing, Category Management, Customer Marketing, Finance, Supply Chain, Customer Service, Packaging, Legal, and Product Development to develop and execute customer growth initiatives.
• Ensure flawless execution of launches, promotions, merchandising programs, and supply chain initiatives.
• Collaborate across functions to proactively identify risks, solve challenges, and deliver exceptional customer service.

Lead & Develop Talent

• Recruit, develop, coach, and inspire a high-performing sales team.
• Foster a collaborative, inclusive, and results-oriented culture that encourages continuous improvement and innovation.
• Lead through influence across cross-functional teams while serving as a trusted commercial leader within the organization.

Expected Experience & Required Skills

• Bachelor’s degree required; MBA preferred.
• 10+ years of progressive sales or commercial experience within CPG, including direct experience in retail or field sales.
• 5+ years of people leadership experience, including managing managers
• Strong understanding of retail execution, distribution, and go-to-market strategy, with P&L and budget management experience.
• Exceptional communication skills with the ability to deliver executive-level presentations to internal and external stakeholders.
• Strong balance of analytical and executional skills; comfortable moving between strategy and hands-on execution.
• Effective business planning and data-driven decision-making to maintain current business and win new distribution.
• Ability to travel up to 50%.
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Our Total Rewards philosophy is to provide a meaningful and flexible spectrum of programs that equitably support our diverse workforce and their families and complement Kraft Heinz’ strategy and values.

New Hire Base Salary Range:

Bonus: This position is eligible for a performance-based bonus as provided by the plan terms and governing documents.

The compensation offered will take into account internal equity and may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors

Long-Term Incentive (LTI): In addition to base salary and bonus, this role is eligible for additional compensation in the form of equity.

Benefits: Coverage for employees (and their eligible dependents) through affordable access to healthcare, protection, and saving for the future, we offer plans tailored to meet you and your family’s needs. Coverage for benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.

Wellbeing: We offer events, resources, and learning opportunities that inspire a physical, social, emotional, and financial well-being lifestyle for our employees and their families.

You’ll be able to participate in a variety of benefits and wellbeing programs that may vary by role, country, region, union status, and other employment status factors, for example:

• Physical - Medical, Prescription Drug, Dental, Vision, Screenings/Assessments

• Social - Paid Time Off, Company Holidays, Leave of Absence, Flexible Work Arrangements, Recognition, Training

• Emotional – Employee Assistance Program , Wellbeing Programs, Family Support Programs

• Financial – 401k, Life, Accidental Death & Dismemberment, Disability

Location(s)

Kraft Heinz is an Equal Opportunity Employer that prohibits discrimination or harassment of any type. All qualified applicants are considered for employment without regard to race, color, national origin, age, sex, sexual orientation, gender, gender identity or expression, disability status, protected veteran status, or any other characteristic protected by law. Applicants who require an accommodation to participate in the job application or hiring process should contact NAZTAOps@kraftheinz.com.