Customer Service Supervisor - Import Operations REMOTE

Immediate Job Opening for Customer Service Supervisor - Import Operations - Remote Position

Experience working for a freight forwarder handling import cargo.
We are proud to offer the position of Customer Service Supervisor to be based at the NY/NJ area. Position is available for immediate appointment. Qualified candidates will be offered competitive salary and all standard benefits.

Professional experience:

• Minimum 3 years experience handling all aspects of import operations from
  beginning to end.
  
• Familiar with customs regulations and insuring compliance and minimizing
  disruptions.
  
• In depth understanding of shipping regulations including customs procedures and
  documentation requirements.
  
• Proven track record of customer satisfaction that includes fostering relationships.
  
• Experience handling cross border moves.
  
• Ability to work in high pressure environments.
  
• Experience negotiating rates with carriers, trucking companies and vendors in
  general.
  
• Technologically savvy.
  Professional Attributes:
  
  • Customer focused and welcoming personality.
    
  • Ability to understand and resolve problems to the benefit of customer and the
    company.
    
  • Team player with the ability to reach out to other members. Easily approachable.
    
  • Good communication skills.
    
  • Positive attitude.
    Only candidates with experience in handling imports in the freight forwarding industry need apply.
    
    Must have experience working for a forwarder or forwarders with knowledge of import procedures.