Consulting Factory Automation Field Service Engineer

Consulting Factory Automation Field Service Engineer

Here at Siemens, we take pride in enabling sustainable progress through technology. We do this through empowering customers by combining the real and digital worlds. Improving how we live, work, and move today and for the next generation! We know that the only way a business thrives is if our people are thriving. That’s why we always put our people first. Our global, diverse team would be happy to support you and challenge you to grow in new ways. Who knows where our shared journey will take you?

Transform the everyday with us!

This role is designed for a remote work environment and requires frequent travel throughout the assigned territory. Candidates must be able to travel extensively and should live within convenient access to a major airport.

Siemens Industry Inc. is seeking an experienced, customer-focused Consulting Factory Automation Field Service Engineer to join our Services Execution Division.

We are looking for a Consulting Factory Automation Field Service Engineer. This home-office-based position reports to the Operations Manager, Factory Automation Field Service, and requires approximately 50-75% travel.

In this critical role, you will provide advanced technical support, engineering, troubleshooting, product expertise, and commissioning services for Siemens factory automation equipment and systems. You will support customers both on-site and remotely and serve as a key technical resource, particularly during complex and high-pressure situations.

You’ll make an impact by:

• Providing expert second- and third-level technical and operational support for complex Siemens factory automation equipment and systems, including diagnosing and resolving issues that may not be covered by standard procedures.
• Guiding and performing the installation, configuration, commissioning, and integration of Siemens automation hardware and software at customer sites.
• Engaging directly with customers through active listening, clear communication, and structured problem-solving, while remaining composed and effective during demanding situations.
• Conducting scheduled and emergency field service support, completing software version updates, and providing ongoing maintenance and troubleshooting assistance.
• Integrating computer hardware and software components within automation systems.
• Supporting project teams with startup and commissioning activities, including managing subcontractors and monitoring delivery when needed.
• Implementing requested system changes using programming languages and methods that include LAD, FBD, GRAPH, SCL, and STL.
• Guiding customers in maintaining and adjusting complex equipment and reviewing task plans, drawings, and installation schematics throughout task execution.
• Following safe job practices, including completing daily safety briefs before work begins, and developing detailed daily field reports that document job activities.
• Assisting with customer proposal planning by estimating labor hours, materials, travel expenses, and per diem costs.

You’ll win us over by having the following qualifications:

Basic Qualifications:

• Bachelor’s degree in Electrical Engineering, Computer Science, or a related technical field, OR equivalent experience in industrial controls or another relevant technical discipline.
• 10-15 years of successful experience in factory automation field service or an engineering/maintenance similar role.
• At least 10 years of hands-on experience with Siemens factory automation equipment and software, listed below.
• Proficiency with S7-Classic and TIA Portal software.
• Experience with Profibus, PROFINET, wireless communication, and OPC UA protocols.
• Strong knowledge of programmable logic controllers, advanced control systems, coordinated drive systems, and automation principles and concepts.
• Ability to troubleshoot complex technical issues, communicate effectively with customers, listen actively, and remain composed under pressure.
• Proficient in English both written and verbal.
• Authorized to work in the United States without corporate sponsorship now or in the future.
• Willingness and ability to travel approximately 50-75% of the time.

Preferred Qualifications:

• Experience with SIMOTION.
• Knowledge of Siemens S7-1500T technology controllers and technology blocks.
• Experience providing customer training.
• Experience with Siemens SINAMICS drives.

About Siemens:

We are a global technology company focused on industry, infrastructure, transport, and healthcare. From more resource-efficient factories, resilient supply chains, and smarter buildings and grids to sustainable transportation as well as advanced healthcare, we create technology with purpose adding real value for customers.

Our Commitment to Equity and Inclusion in our Diverse Global Workforce:

We value your unique identity and perspective. We are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society, while ensuring that we attract the best talent based on qualifications, skills, and experiences. We welcome you to bring your authentic self and transform the everyday with us.

Protecting the environment, conserving our natural resources, fostering the health and performance of our people as well as safeguarding their working conditions are core to our social and business commitment at Siemens. They are an integral part of our Business Conduct Guidelines and our corporate strategy.

Equal Employment Opportunity Statement
Siemens is an Equal Opportunity Employer encouraging inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law. 

EEO is the Law
Applicants and employees are protected from discrimination on the basis of race, color, religion, sex, national origin, or any characteristic protected by Federal or other applicable law. 

Reasonable Accommodations
If you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form by clicking on this link Accommodation for disability form. If you’re unable to complete the form, you can reach out to our AskHR team for support at 1-866-743-6367. Please note our AskHR representatives do not have visibility of application or interview status.

Pay Transparency
Siemens follows Pay Transparency laws. 

Application Deadline
This role will be posted for a minimum of five (5) days from the original posting date. The posting timeline may change based on applicant volume to ensure we attract and consider a strong and representative candidate pool.

California Privacy Notice
California residents have the right to receive additional notices about their personal information. To learn more, click here.