Consultant Information Technology

DEADLINE FOR APPLICATIONS

WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.

ABOUT WFP

The World Food Programme is the world’s largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of climate change.

At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP's values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves.

To learn more about WFP, visit our website: https://www.wfp.org and follow us on social media to keep up with our latest news: YouTube, LinkedIn, Instagram, Facebook, Twitter, TikTok.

WHY JOIN WFP? 

• WFP is a 2020 Nobel Peace Prize Laureate.

• WFP offers a highly inclusive, diverse, and multicultural working environment.

• WFP invests in the personal & professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities.

• A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe.

• We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement).

JOB TITLE:    IT Security Consultant
TYPE OF CONTRACT:    Regular Consultant (CST1)
UNIT/DIVISION:    TECI
DUTY STATION (City, Country):    Remote Work
DURATION:    31/Dec/2026
________________________________________
BACKGROUND AND PURPOSE OF THE ASSIGNMENT:

Under the general supervision of the Chief TECI and the direct supervision of the Head of Cybersecurity Operations, the incumbent will assist the team with day-to-day cyber security operational support, vulnerability management, documentation, and administration.
The incumbent will drive the Vulnerability Management (VM) program expansion and garner agreement within the organization for execution, including performing follow-up activities to ensure vulnerabilities are remediated and VM agents are installed wherever appropriate. The incumbent will run web application scans and report issues to asset owners, ensuring the Head of Cybersecurity Operations is kept up to date about the status of any risky applications or platforms. Regular reporting, including expanding the use of dashboards that show vulnerability status, remediation trends, and global expansion will also be a key priority.
The selectee will manage tickets and RFCs routed to TECI, ensuring each one is assigned and processed in a timely manner. Finally, the incumbent shall provide support to the TECI’s corresponding teams in carrying out activities related to investigating and analysing potential cyber incidents within the WFP infrastructure.

ACCOUNTABILITIES/RESPONSIBILITIES:
Main responsibilities include, but not limited to:

•    Execute vulnerability management scanning and reporting functions, in cooperation with system owners, to support remediation. 
•    Monitor vulnerability management dashboards and perform follow-up activities with system owners to ensure vulnerabilities are remediated. 
•    Support expansion of WFP’s VM program to eventually cover all WFP assets (Get Clean). 
•    Plan for steady state (Stay Clean) with mechanisms in place to ensure VM activities remain part of asset owners’ responsibilities.
•    Monitor vulnerability management and incident management consoles, processing alerts and escalating where necessary. 
•    Address or escalate governance and compliance concerns as related to the TECI work program. 
•    Process cybersecurity intelligence feeds to determine their relevance to WFP, then communicate to the appropriate technical groups. 
•    Reduce risk to the organization by identifying non-compliant (rogue) applications, deprecated or exposed protocols and operating systems, then work with asset owners to proactively reduce this risk. 
•    Propose enhancements to reporting for alarms and other events related to security operations. 
•    Act as a branch focal point for the efficient monitoring and processing of service management tickets. 
•    Monitor Requests for Change (RFCs) and escalate where requests may have a security impact. 
•    Engage with colleagues within TECI and other TEC divisions to streamline processes

• Perform other cyber security related duties as assigned.

DELIVERABLES AT THE END OF THE CONTRACT:

• Daily monitoring of vulnerability management and incident management consoles and, in case of manual remediation, raise tickets or provide to asset owners actions that need to be performed locally.
• Consistent and precise communications and follow-ups with system owners.
• Expansion of reporting capabilities, including dashboards.
• Vulnerability management documentation is up-to-date, clear and accurate, published in the correct location, and easily accessible to team.
• Daily administration of service management tickets, ensuring service requests and incidents are processed efficiently.
• Analysis and escalation of requests for change (RFCs).
• Liaise with other team members, UNICC and IT Service Desk for troubleshooting and documenting each issue related to the above.
• Contribute to TECI outreach opportunities, including providing content for presentations / WFPgo posts / email announcements and awareness training.

QUALIFICATIONS & EXPERIENCE REQUIRED:

Education:

University Degree in Information Technology / Information Systems, related domains or other degree combined with relevant working experience in IT.

Experience:

• 3+ years of experience in IT service management, IT security, training and communications.

Knowledge & Skills:

• Sound IT Security skills, with both academic background and practical hands-on experience
• Broad IT and technology skills
• Experience with the Office 365 suite of personal productivity tools
• Knowledge of UN and WFP
• In-depth expertise in Vulnerability Management platforms
• Strong organisational and communication skills.

Languages:

English. Desirable Italian and/or any other UN official language.

• Perform other cyber security related duties as assigned.

DELIVERABLES AT THE END OF THE CONTRACT:

• Daily monitoring of vulnerability management and incident management consoles and, in case of manual remediation, raise tickets or provide to asset owners actions that need to be performed locally.
• Consistent and precise communications and follow-ups with system owners.
• Expansion of reporting capabilities, including dashboards.
• Vulnerability management documentation is up-to-date, clear and accurate, published in the correct location, and easily accessible to team.
• Daily administration of service management tickets, ensuring service requests and incidents are processed efficiently.
• Analysis and escalation of requests for change (RFCs).
• Liaise with other team members, UNICC and IT Service Desk for troubleshooting and documenting each issue related to the above.
• Contribute to TECI outreach opportunities, including providing content for presentations / WFPgo posts / email announcements and awareness training.

QUALIFICATIONS & EXPERIENCE REQUIRED:

Education:

University Degree in Information Technology / Information Systems, related domains or other degree combined with relevant working experience in IT.

Experience:

• 3+ years of experience in IT service management, IT security, training and communications.

Knowledge & Skills:

• Sound IT Security skills, with both academic background and practical hands-on experience
• Broad IT and technology skills
• Experience with the Office 365 suite of personal productivity tools
• Knowledge of UN and WFP
• In-depth expertise in Vulnerability Management platforms
• Strong organisational and communication skills.

Languages:

English. Desirable Italian and/or any other UN official language.

WFP LEADERSHIP FRAMEWORK

WFP Leadership Framework guides to the common standards of behavior that guide HOW we work together to accomplish our mission.

Click here to access WFP Leadership Framework

REASONABLE ACCOMMODATION

WFP is committed to supporting individuals with disabilities by providing reasonable accommodations throughout the recruitment process. If you require a reasonable accommodation, please contact:  global.inclusion@wfp.org

NO FEE DISCLAIMER

The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web.

REMINDERS BEFORE YOU SUBMIT YOUR APPLICATION

• All applications must be submitted exclusively through our online recruiting system. We do not consider CVs or applications sent by email, LinkedIn, or any other channel.

• We strongly recommend that your Workday profile is accurate and complete, and that all sections are filled in, including your employment history, academic qualifications, language skills, and UN grade (if applicable). Once your profile is completed, please apply, and submit your application.

• If you experience technical issues while submitting your application, you may contact us at global.hrerecruitment@wfp.org. Please note that this email is only for technical issues with an application - unsolicited applications or documents sent to this inbox will not receive a reply.

• At the application stage, the only required documents are your CV and Cover Letter. Additional documents (passport, certificates, recommendation letters, etc.) may be requested later in the process.

• Only shortlisted candidates will be contacted and invited to proceed to the next stage of the recruitment process.

All employment decisions are made on the basis of organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.