Compliance Support (EDI Analyst)

Job Description:

Responsible for the successful execution and reporting of all EDI and logistics transactions. This role acts as an essential go-between, working with but not limited to vendors, stores and purchasing team.

Primary Responsibilities

• Analyze, report and escalate as needed all electronic Data interchange systems to ensure compliance with applicable controls and standards.

• Delivering final compliance reports and documenting results to support all current compliance requirements. This role requires a strong understanding of EDI systems, compliance processes, and the ability to work closely with various teams within the organization to drive compliance and efficiency across all platforms and teams.

• Track and address issues that trigger financial chargebacks.

• Monitor and communicate with vendors to ensure compliance with our current guidelines and negotiated freight programs.

• Support and promote changes and enhancements to existing and new transaction mappings.

• Assist with training personnel in EDI support activities.

• Provide general customer service as necessary.

• Process (import / review / submit) POs as needed.

• Process (generate / analyze / communicate) EDI and logistics reports with vendors and internal shareholders to bring all to the expected Worldwide Golf Compliance established in the company guidelines.

• Maintaining documentation of compliance activities for vendors and stores.

• Logistics Support by routing BOL’s, reviewing freight invoices, researching, and suggesting LTL, and freight changes suitable to us.

• Help maintain ERP item information such as backorder dates, End of Life from daily inventory feeds.

• Collaborate with stores to resolve current issues.

Desired Qualifications:

• 1+ year of EDI related / customer service experience either in a business or technical capacity is preferred. (We are also open to recent graduates with their Bachelor’s Degree who are looking to learn and grow!)

• Excellent organizational and multitasking capabilities with knowledge of customer service and phone etiquette principles and practices, with clear, concise, and accurate communication skills.

• Must be ethical, meticulous, organized, dependable and can work with people in various departments and levels within and outside the organization, while solving issues and quickly addressing concerns.

• Demonstrated ability to manage multiple priorities within the confines of a tightly defined deadline.

• Intermediate skill set in Microsoft Excel is required.

• Plus: Exposure to and familiarity working with SPS commerce is a plus, but not required

• Plus: Experience working with SAP is a plus, but not required

• Plus: Golf knowledge is a plus, but not required

Additional details

• Strong EDI background is required.

• Experience with SPS Commerce is preferred (training can be provided).

• Any experience with SAP is a plus.

• Experience working with XML feeds is preferred.

• SQL knowledge is a plus.

• Strong Excel skills are required.