Community Manager Trainer

Continental Properties is looking for a Community Manager Trainer to join our Multifamily team.  

As the Community Manager Trainer, you play a vital role in setting our Community Managers up for success. You will travel to communities as assigned to train newly hired Community Managers and those who need additional support, prepare new teams for a successful lease-up, and build and host in-person and virtual trainings and workshops. This position reports directly to the Director of Multifamily Learning & Operations.  

This position can work remote within any of our core markets (CO, MN, IL, WI, GA, FL, MI, AZ). Candidates must reside within one hour of a major airport, as this role requires up to 75% travel to our communities as needed, as well as periodic visits to our home office in Menomonee Falls, WI.  

Essential Responsibilities: 

• Serve as an expert in Community Manager responsibilities and processes for both lease-up and stabilized communities 

• Build and facilitate in-person and virtual trainings and workshops for Community Managers, in partnership with the Multifamily Learning Manager 

• Build a training evaluation structure to measure results, and adapt training based on feedback 

• Facilitate quarterly trainings on financial processes, including reclasses, accruals and forecasting 

• Host monthly check-ins with new Community Managers to review onboarding progress, and update the Community Operations Leader as appropriate 

• Oversee Resident Relation Manager development to Community Manager through the Elevate Program 

• Visit new lease-ups 60-90 days before the first building to provide customized training on lease-up sales, process and strategy, and mentor Community Managers through the early lease-up window 

Skills for Success: 

• Bachelor’s degree or equivalent experience required 

• Three (3) or more years of Community Management experience required, with a proven track record of training others; experience managing both lease-up and stabilized communities required 

• One (1) or more years of experience in a training role preferred 

• Knowledge of multifamily property operations and financials, curriculum design and technical writing 

• Proficiency with Microsoft Office Suite, RealPage’s OneSite and Ops Technology required; Funnel CRM and SmartRent preferred 

• Willingness to work evenings and weekends occasionally depending on travel and training needs 

Why You'll Love Life at Continental: 

Our award-winning culture fosters innovation and empowers our team members to lead. Here are some of the reasons that our team members continue to vote for us as a Top Workplace: 

• Career Growth: You'll have the tools, training, and opportunities for a meaningful career with long-term growth potential. We invest in your learning & development with paid professional memberships, certifications, and tuition reimbursement.
  
  
• Mental Health & Wellness: Your well-being matters. We provide comprehensive mental health support including but not limited to 8-free counseling sessions per year and access to additional wellness resources.
  
  
• Balance: We recognize that balance varies for everyone, and we support our team members with that in mind. Recharge with generous vacation time, 9-paid holidays, and half-days on Fridays during designated months.
  
  
• Community & Connection: Build relationships through informal gatherings, lunches, community and company events, volunteer opportunities, and a vibrant social culture. Learn more about recent Continental events here!
  
  
• Culture of Belonging: The Continental IDEA (Inclusion, Diversity, Equity, & Allies) is our commitment to evolving our culture where team members feel a sense of belongingness each day. Our You Belong Here Initiative and Business Resource Groups focus on fostering an inclusive and equitable work environment for all.
  
  
• Performance Incentives: Participate in our Building Above and Beyond (BAAB) incentive program that rewards team members annually based on company goals and achievements.
  
  
• Industry-Leading Benefits: Enjoy a comprehensive benefits package, including Medical, Dental, and Vision Plans, flexible spending accounts, 401(k) with company match, and company-paid life and disability insurance.
  
  
• Family Support: Support your growing family with 6-weeks paid parental leave and with family-forming & fertility resources (up to 12-weeks leave for birth mothers).
  
  
  

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. 

We comply with the Americans with Disabilities Act (ADA), and all applicable state and local fair employment practices laws, and are committed to providing equal employment opportunities to qualified individuals with disabilities. 

For the benefit of our residents, the communities we serve, and our co-workers, all applicants are required to pass a post-offer criminal background check prior to joining the Continental team. 

We are committed to fair and equitable compensation practices. The posted salary range represents our good faith estimate of the base salary for this role at the time of posting. Final compensation is based on a variety of factors, including a candidate’s experience, skills, qualifications, and internal equity. This range does not include bonus potential or other forms of compensation and benefits.

Salary: $85,000-$100,000 Per Year