Commercial Lines Account Manager

Account Manager, Commercial Lines
Patriot Growth Insurance Services | Remote | Full-Time

Why This Role Matters

At Patriot Growth Insurance Services, we're always interested in getting to know exceptional commercial insurance professionals, even when we don't have an immediate opening.

We're building a pipeline of experienced Commercial Lines Account Managers who may be a strong fit for future opportunities across our growing agency network. If you're someone who takes ownership of your book, knows how to navigate complex renewals, and believes great client service is about more than processing paperwork, we'd like to hear from you.

This is not a current opening. By expressing your interest, you're giving our Talent Acquisition team an opportunity to learn more about your experience and keep you in mind as relevant positions become available.

How You'll Make an Impact

• Own the renewal process from marketing strategy to delivery so that clients trust you as the person who has their back, not just the person who processes their paperwork.
• Manage accounts across every industry segment so that your range of experience deepens with every renewal cycle, regardless of how much you already bring.
• Lead the marketing and submission process, coordinating underwriters, carriers, and client stakeholders, so that when it's over, clients remember who made it easy.
• Translate coverage forms, endorsements, and exposures into clear, confident guidance so that clients make informed decisions instead of anxious ones.
• Leverage Patriot's carrier relationships so that when a renewal or a hard market gets difficult, you're never navigating it without backup.
• Partner with producers on strategy, retention, and new business so that the full value of what you know is in the room every time it matters.

Who You Are

• You hold yourself to a standard your clients can feel: response times, accuracy, follow-through, without anyone needing to ask.
• You think like a consultant, not a coordinator: you're already asking the "why" behind what clients need, not just executing the "what."
• You stay calm when everything is urgent. Renewal season, last-minute carrier changes, and competing deadlines are where you do your best work, not your worst.
• You take ownership before anyone asks: if it's in your book, it's yours to protect and yours to grow.
• You know how to work a room. Whether it's a producer, an underwriter, or a client's CFO, you read the dynamic and adjust without losing your footing.
• You're looking for a place that matches your ambition. Whether that means building toward senior AM, a producer track, or practice leadership, you want an environment that grows with you.

What You Bring

Your Background:

• Active Property & Casualty license
• Meaningful experience managing a commercial lines book, enough to know what a hard renewal feels like and how to navigate one, typically 3–5 years.
• Familiarity with an agency management system (AMS360, EPIC, or similar)
• Working knowledge of policy forms, endorsements, and coverage analysis across major lines (property, GL, auto, umbrella, workers' comp)

Valuable Additions:

• Experience with complex or specialty risks (construction, habitational, transportation, or similar)
• Established carrier relationships across your markets
• CIC, CISR, or CPCU designation

Real Benefits for Real Life

At Patriot, great benefits mean more than coverage; they mean being there through every stage of life: your health, your family, your financial future, or simply time to recharge. Whether you're working or not, life doesn't stop. Neither should your benefits.

Highlights Include:

• Multiple medical plan options, with preventive care covered at 100%
• Free virtual medical and mental healthcare for employees and their families, plus a dedicated healthcare concierge to help you navigate benefits, compare prescription costs, and make more confident, personalized care decisions
• Employer-paid short-term and long-term disability coverage
• Paid parental leave
• Personalized PTO that lets you take time away when you need it, without traditional accruals, plus separate sick leave
• Competitive 401(k) company match to help you build your financial future
• Comprehensive dental and vision coverage
• Employee Assistance Program with confidential mental health, legal, financial, and work-life support

About Patriot Growth Insurance Services

At Patriot, we build our teams around a simple idea: people do their best work when they feel supported as whole people, not just managed as employees. We're invested in your growth, not just your output, and we back that up with a competitive salary and a comprehensive health and welfare program that extends to your family and domestic partners too, because who you're building a life with matters to us as much as the work you do.

Founded in 2019, Patriot is a growth-focused national insurance services firm that partners with employee benefits and property and casualty agencies across the United States. We're currently ranked the 25th-largest broker in the U.S. by Business Insurance and were named to the 2025 Inc. 5000 list of fastest-growing companies. With over 2,100 employees operating in 150+ locations across more than 45 states, our collaborative model gives every person and every agency the resources and support they need to grow, while each agency keeps its own identity, culture, and way of doing business. That growth has never been about numbers alone, it's about the people behind them.

Patriot Growth Insurance Services is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, citizenship or immigration status, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, leave of absence, compensation, benefits, and training. Patriot makes hiring decisions based solely on qualifications, merit, and business needs at the time. For more information, read through our EEO and DE&I Policy located on our website at www.patriotgis.com.