Collection Manager

Description

Reliable Security Staffing LLC is seeking an Entry Level Collection Manager to join our team in Atlanta, GA. This is a full-time, remote position that offers a unique opportunity to build a career in the security and investigations industry while managing critical collection processes from anywhere. As a Collection Manager, you will play a key role in supporting our operations and ensuring accurate, timely handling of information and assets.

In this role, you will work closely with investigators and security professionals to coordinate collection activities, maintain records, and support case workflows. This is an excellent entry point for individuals looking to grow within a dynamic and mission-focused organization. We value reliability, attention to detail, and a commitment to ethical practices — all of which are essential to our success.

This remote role offers a competitive pay rate of $35.00 - $60.00 per hour, based on experience and performance. If you are motivated, organized, and ready to contribute to a trusted security staffing company, we encourage you to apply today.

Responsibilities

• Coordinate and track collection requests and related documentation
• Maintain accurate records of collected information, evidence, or assets
• Assist investigators with data gathering and case preparation
• Communicate with internal teams and external partners to ensure timely collection
• Monitor collection schedules and follow up on outstanding items
• Ensure compliance with company policies and industry regulations
• Organize digital and physical files for easy retrieval
• Prepare status reports and summaries for management
• Support quality control checks on collected materials
• Collaborate with team members to improve collection processes
• Handle sensitive information with confidentiality and professionalism
• Assist with other administrative or investigative tasks as needed

Requirements

• High school diploma or equivalent; college coursework in criminal justice, security, or a related field is a plus
• Strong organizational and time management skills
• Excellent written and verbal communication abilities
• Basic proficiency with Microsoft Office, Google Workspace, or similar tools
• Ability to work independently in a remote environment
• High attention to detail and accuracy
• Ability to handle confidential information with discretion
• Problem-solving mindset and willingness to learn
• Dependable internet connection and a dedicated home workspace
• Previous experience in security, investigations, or administrative roles is preferred but not required