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AI Summary

The Client Systems Specialist is responsible for updating client systems with foreclosure milestone completions and managing sub-processes for contested issues. They also facilitate communication and escalate file-related issues to the appropriate departments or client contacts.

Job Description

Robertson, Anschutz, Schneid, Crane & Partners, PLLC has been providing elite legal representation to mortgage servicers in the context of foreclosure and bankruptcy cases since 2010. Our offices, home to more than 1,200 employees across more than 19 states, work diligently to ensure our interests are in constant alignment with those of our clients. 


About The Position- Client Systems Team

Responsible for providing the client with status of the foreclosure milestone completion in the various client systems in a timely manner. Client Systems will also update and complete the various sub-processes launched in the client system to follow contested issues or advise the firm of status change. This team also facilitates and escalates any issues on the file with the appropriate department / client contact to handle same.


Required Qualifications

  • High School Diploma required.
  • Associates degree preferred.
  • Strong attention to detail and data accuracy.
  • Ability to work in a fast-paced, deadline-driven legal environment.
  • Basic proficiency with Microsoft Office (Excel, Outlook, Word)
  • Strong organizational and time-management skills
  • Professional written and verbal communication skills
  • Ability to follow detailed legal and client-specific instructions


Preferred Qualifications

  • Prior experience in a foreclosure or bankruptcy law firm, mortgage servicing, or legal support role
  • Experience with legal case management or loan servicing systems


Core Competencies

  • Legal and data entry accuracy
  • Deadline management and prioritization
  • Analytical review of documentation
  • Cross-departmental collaboration
  • Compliance awareness
  • Professional judgment and discretion


Work Environment

  • Full Time remote position
  • Standard business hours
  • High-volume operations setting with deadlines and compliance requirements


Career Path Opportunities

Successful candidates may advance into other roles within the firm.


 Benefits:

  • Paid time off
  • Paid holidays
  • 401K Plan
  • Medical, dental, vision and supplemental health insurance plans
  • Voluntary life insurance plan

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