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AI Summary
This is an exciting opportunity to join a global organisation and build a career in account management. You'll have the opportunity to develop customer relationships across Europe, gain exposure to a broad range of industries, and learn from TrueCommerce's strong brand, experienced teams, and global capabilities.
We're hiring a Client Account Manager to support and grow relationships within our existing customer base while helping identify opportunities to deliver additional value to customers. This role is ideal for an early-career professional who enjoys working with people, solving business challenges, and developing their commercial skills in a collaborative and fast-paced environment.
As our new Client Account Manager, you bring curiosity, adaptability, and a growth mindset. You're eager to learn, continuously improve, and embrace new technologies, including AI-enabled tools, to work more effectively and deliver a great customer experience. With support and training, you'll use modern sales and account management tools to better understand customer needs, uncover opportunities, and contribute to business growth.
The role is pan-European and supported by a strong global footprint across Europe and North America.
You'll work with customers across key industries including Retail, FMCG, CPG, Building Supplies, and Pharma, helping them realise value from TrueCommerce's portfolio of EDI Managed Services, ERP integrations, and supply chain solutions.
What You’ll Do
- Own and grow a portfolio of existing clients, acting as their primary relationship owner
- Deliver against and exceed revenue and bookings targets
- Identify and execute upsell and cross-sell opportunities
- Build and maintain a strong pipeline (~2.5x coverage)
- Strengthening long-term client relationships and customer satisfaction
- Collaborate cross-functionally for delivery and customer success
- Act as a trusted advisor to clients
- Identify internal growth and process improvement opportunities
What We’re Looking For
- 3 years of sales or account management experience
- Proven ability to meet and exceed revenue targets
- Strong pipeline generation and account growth skills
- Excellent stakeholder management
- Strong commercial awareness and communication
- Ability to work remotely across EMEA
- Willingness to travel (~20%)
Highly Desirable
- Experience with SaaS, EDI, ERP, or supply chain solutions
- Understanding of order-to-cash or P2P processes
- Fluency in Danish and/or German would be a significant advantage, given our regional customer base
Who is TrueCommerce?
TrueCommerce is a global leader in supply chain connectivity, offering fully integrated, end-to-end solutions that enable businesses to achieve greater visibility and control. We support leading global brands in optimising their supply chains and scaling efficiently.
Why Join Us?
- High-impact, high-visibility role
- Work with global brands
- Collaborative, international culture
- Strong growth opportunities
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