Job Description:

Chief Revenue Officer (Jonas Fintech - UK)

Reports to: Chief Executive Officer

ABOUT US

Jonas Fintech is a growing, profitable SaaS business at the heart of the UK payments market. We operate two established brands, Paygate and London & Zurich, delivering mission-critical Direct Debit and Bacs payment solutions that help businesses collect and manage recurring revenue at scale. Between them they serve a broad and loyal customer base built over more than 20 years of operating in this market.

The business has been commercially strong. We know how to sell, how to retain, and how to grow revenue. What we are now doing is matching that commercial engine with the product and technology capability it deserves. We are investing deliberately in modernisation, moving toward a product-driven model, and embedding AI across how we build, operate, and compete. This is the foundation for increasing the pace of the business's growth.

Jonas Fintech sits within Vesta Software Group, part of Jonas Software and Constellation Software Inc. This means we operate with the speed and focus of a standalone business, while having access to the capital, M&A pipeline, peer network, and long-term orientation of a global group operating across 17 countries. Vesta is a buy-and-hold acquirer of vertical market software businesses, in it for the long term, and Jonas Fintech is part of that family.

A full senior leadership team spanning commercial, product, technology, operations, and compliance is in place. The commercial infrastructure is established. The product investment cycle has started.

THE OPPORTUNITY

The CRO owns commercial performance and commercial strategy across both Jonas Fintech brands, taking responsibility for Sales, Marketing, Account Management and Customer Success. The role reports to the Managing Director and sits on the SLT.

The mandate is to drive execution of the current growth strategy across both brands, and to take ownership of that strategy going forward, sharpening it, adapting it, and resetting direction where performance requires it.

WHAT YOU'LL BE DOING

• Own commercial strategy for both brands: assess performance against the current growth plan and reset direction where a change of approach is needed
• Drive execution of the growth strategy across both brands, with full accountability for commercial performance (total revenue number, growth, base to base sales, pricing strategies etc)
• Lead two distinct sales motions in parallel: renewal-timed competitor displacement (Paygate) and inbound/partnering (London & Zurich), each with its own cadence and metrics
• Direct the marketing function: two marketing team members, brand positioning, demand generation and go-to-market execution
• Lead commercial negotiation on partnering agreements, including review of legal contracts and liability terms (direct, consequential, third-party)
• Work with the CPO and CTO to align product roadmap with commercial opportunity
• Work with the COO to ensure operational delivery matches what is sold
• Work with the Head of Compliance to ensure commercial activity operates within regulatory requirements
• Represent the commercial perspective in wider business strategy discussions at SLT level
• Manage a team of approximately seven: two sales lines (each with new business and account management), two marketing roles, one business development/telemarketing role split across brands, plus a sales administrator

THE CANDIDATE PROFILE

• Experience operating in a regulated industry and managing sales teams within that constraint (experience with the FCA is ideal, not necessarily payments-specific)
• Proven track record of setting and evolving commercial strategy, not only executing an existing plan
• Track record managing more than one sales motion concurrently, with different metrics and cadences for each
• Experience executing and shaping commercial strategy over a sustained period
• Demonstrable commercial success in a sales leadership role
• Strong people management track record
• Able to read and negotiate complex commercial contracts personally
• Collaborative operating style, particularly with product, operations and compliance functions
• Direct Debit or Bacs domain knowledge would be an advantage, but is not essential

This is a remote contract. As with all of our colleagues across all of our business, there is an expectation to meet in person at all-company town hall events and Vesta Group events. Beyond that, this role also carries its own travel, to partners, and to clients and prospective clients, as the work demands. Travel expenses are covered by the company.

THE VESTA AND JONAS ADVANTAGE

For the right candidate, the group context is a genuine differentiator, not a footnote.

• Access to capital and M&A pipeline: Vesta Software Group actively acquires and builds businesses within vertical software and payments markets.
• Peer network: you will operate alongside leaders across the Vesta and Jonas portfolio, with access to shared insight, leadership forums, and genuine peer to peer learning across the group.
• Long-term orientation: Constellation Software operates a permanent ownership model. Decisions are made with a time horizon that most private equity-backed businesses never experience.
• AI-first investment: the group is making deliberate, funded investment in AI capability across its portfolio. Jonas Fintech is part of that programme, not waiting for it.
• Leadership development: access to Vesta and Jonas global leadership events, cross-portfolio development programmes, and a network of operators who have navigated exactly the challenges this role will face.

WHAT WE OFFER

• A competitive package structured to reflect the seniority of the role and reward the commercial outcomes we expect
• 25 days annual leave plus a day for your birthday or significant celebration
• Private Health Insurance
• Life Assurance at 4x base salary
• Enhanced company pension contribution
• Personal Travel Insurance
• Access to Benefiz benefits platform and a range of opt-in benefits
• Electric/Hybrid Vehicle scheme and Cycle to Work scheme
• 10-day rolling sick plan including extended illness pay
• EAP and Mental Health First Aider support

OUR COMMITMENT

We believe that diverse teams build better businesses. Jonas Fintech is committed to an environment where everyone feels valued, heard, and empowered to do their best work. We actively encourage applications from candidates of all backgrounds, including those from underrepresented groups, and are committed to an accessible and inclusive hiring process throughout.

We are open to flexible working arrangements and will consider both full-time and part-time candidates. Please talk to us about what works for you.

Interested candidates should apply in confidence.

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Company Site:

www.paygate.uk

More About Jonas Software:

Jonas Software is a leading provider of enterprise management software solutions, serving a wide range of vertical markets including hospitality, healthcare, construction, education, personal care, fitness, leisure, moving and legal services, to name a few. Within these markets, Jonas is comprised of over 65 distinct brands, each a respected leader in its domain.

Jonas’ vision is to be the branded global leader across these verticals and to be recognized by customers and industry stakeholders as the trusted provider of “Software for Life.” We are committed to technology, product innovation, quality, and exceptional customer service.

Jonas Software supports over 60,000 customers in more than 30 countries. We employ over 6,000 skilled professionals, including industry experts and technology specialists. Across our broader network, we support a global workforce of more than 30,000 employees.

Headquartered in Canada, Jonas Software has a global footprint with offices around the world. We’re a 100% owned subsidiary of Constellation Software Inc., based in Toronto, publicly listed on the TSX (CSU.TO), and a member of the S&P/TSX 60 Index.

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