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Lead pre-sales software discussions and collaborate with clients, internal teams, and vendors to gather requirements, analyze business processes, and design software solutions for distribution and manufacturing automation projects. Document requirements, workflows, integrations, and project scope; support pricing, project handoffs, client design reviews, and implementation activities as needed.
With cross functional team, work to define project requirements and scope, establish design criteria and assumptions, and validate with the client
Identify business process flows that are currently employed and new process flows that are desired by the client. Identify gaps between existing software functionality and future state.
Perform an in-depth analysis of client documentation and RFPs as well as vendor software specifications to gather functional requirements and create software-centric solutions for the client to obtain best-in-class operations for their products
Own pre-sales software communication and design process, coordinating between internal solutions teams, internal and external software teams, robotics/automation vendors, and client technical teams
Create and maintain product level requirements, workflows, software integration design and descriptions for software products
Create documentation to support project scope (i.e., Functional Requirements Specifications, Client Requirements Documentation, Description of Operations)
Lead internal project transition to Software System Engineering team through the project scope definition stage (Customer Requirements Documentation) and support Implementation teams through client installation, testing, training, and go-live as needed
Appropriately budget concept and assist in firm pricing final design software components
Assist pre-sale team in design review meetings with the client
As-needed contributor in site visits during the proposal phase with client and pre-sale team to review processes and physical systems
Knowledge, Skills, and Abilities:
2+ years of experience in the material handling industry or bachelor’s degree in software engineering, computer science, information technology, engineering, supply chain, or related field
Previous experience reading and creating highly detailed Functional Specifications Documents, software diagrams or other technical documentation , including shaping requirements for new application design (user interface, software integration, logical flow))
Have a customer first mentality and a sense of ownership to solve challenges
Well-developed verbal / interpersonal skills with strong organizational, problem solving, judgement making and time management skills
Ability to handle several tasks simultaneously with excellent attention to detail
Proficiency in Microsoft Office applications (Word, Excel, Access, PowerPoint, Project, Visio)
Basic working knowledge of AutoDesk products (AutoCAD, Inventor, Etc.).
Industry knowledge related to supply chain, logistics, material handling systems, warehouse automation/robotics and supply chain software such as WMS, WES, WCS, CCS, ERP, etc.
Exposure to software integration of multiple complex hardware or software system using different integration methods (REST/web APIs, FTP flat file, SQL database)
Ability to work without direct supervision with a high degree of responsibility, driving projects forward with a sense of ownership
WORKING CONDITIONS:
Ability to travel up to 20% or as needed; willing to work extended hours to support proposal and contract activities
Working in office, warehouse, and manufacturing facilities
Working in a stationary position for an extended period
Moving or traversing for an extended period
Occasional ascending and descending scaffolding and/or mezzanines
Operating computers for an extended period
Possible exposure to noise levels exceeding recommended DBA levels
***Job requirements listed indicate the minimum level of knowledge, skills, and/or ability necessary to perform the job proficiently. This job description is not an exhaustive statement of duties, responsibilities, or requirements. Employees may be required to perform other job-related duties as requested by their supervisor, subject to reasonable accommodations. ***
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