Business Operations Specialist

This role focuses on business operations and marketing operations support within a large, globally dispersed organization. You maintain vendor relationships, support non-IT business projects, and operate at a level above administrative support but below formal management. You help drive the rhythm of business by owning key operational processes, supporting leadership meetings, and ensuring that project management practices, budgets, and business processes are well-documented, compliant, and aligned with strategic objectives.

Responsibilities

• Maintain and strengthen vendor relationships while acting as a business analyst for non-IT projects.
• Review and approve contracts, cost proposals, and contract supplements to ensure accuracy and compliance.
• Approve project and work breakdown structures, ensuring alignment with business goals and operational standards.
• Review and approve documentation of business processes, confirming clarity, completeness, and adherence to best practices.
• Approve project budgets and expenditures, monitor transaction controls, and track costs against approved budgets.
• Predict potential budget overruns, identify risks, and propose practical solutions to keep projects on track.
• Consult with corporate offices, project managers, auditors, clients, and sub-consultant representatives regarding future proposals and ongoing initiatives.
• Prepare sub-agreements and review, input, and validate sub-consultant invoices to ensure contract compliance.
• Own and manage the master team calendar, forum inventory, and standard meeting charters to support the rhythm of business.
• Maintain the leadership team staff meeting agenda, tagging each item as Decision, Risk, Help, or FYI to drive effective discussions and follow-up.
• Own pre-operational excellence narrative alignment and embed it into the prior week’s leadership staff meeting.
• Prepare quarterly budget reviews in partnership with the budget owner, including analysis, narratives, and leadership-ready summaries.
• Support the Marketing Services Center, a marketing operations organization that executes large-scale events, email marketing campaigns, website management, lead uploads, and content operations.
• Coordinate leadership meetings, agendas, action items, and reviews that support the team’s rhythm of business.
• Contribute to ad hoc projects, quarterly business reviews, transformation initiatives, status reporting, and other operational priorities.
• Develop polished communication artifacts, including executive-ready PowerPoint presentations, emails, decision briefs, and narrative documents.
• Analyze business trends, project future revenues and expenses, and provide insights that inform strategic planning and resource allocation.
• Apply accounting and mathematical principles to support budgeting, forecasting, and financial analysis tasks.
• Work independently to manage time, prioritize tasks, and meet deadlines in a complex, matrixed, and globally distributed environment.
• Collaborate effectively across teams and regions, flexing your schedule as needed to support early morning or evening meetings with global stakeholders.

Essential Skills

• 8–10 years of professional experience in business management, economics, finance, accounting, or a closely related field.
• 6+ years of experience in business operations, business manager, program management, or strategy operations roles.
• Proven experience working in large, matrixed, and globally dispersed organizations, with the ability to navigate complex stakeholder environments.
• Strong verbal and written communication skills, with the ability to create clear, concise, and persuasive executive-level content.
• Advanced executive writing capabilities, including memos, narratives, decision briefs, agenda framing, and leadership-ready summaries.
• Advanced Microsoft 365 skills, including Excel, PowerPoint, Teams, Planner, and SharePoint, with the ability to build polished communication artifacts such as presentations and emails.
• Strong attention to detail and a high level of accuracy in reviewing contracts, budgets, and business process documentation.
• Demonstrated ability to work independently, manage one’s time effectively, and prioritize multiple concurrent tasks.
• Strong knowledge of business and management principles related to strategic planning, resource allocation, and production methods.
• Ability to apply accounting and mathematical principles to budgeting, forecasting, and financial analysis as needed.
• Ability to analyze business trends and project future revenues and expenses to support strategic decision-making.
• Previous experience with computer applications such as Excel and other enterprise applications.
• Ability and willingness to flex working hours to support a globally distributed team, including occasional early morning or evening meetings.

Additional Skills & Qualifications

• Bachelor’s degree in business management, economics, finance, accounting, or a relevant field.
• Experience as a Business Manager or Chief of Staff, ideally within a large, globally dispersed organization.
• Experience in marketing operations, including exposure to event execution, email marketing campaigns, website management, lead uploads, or content operations.
• Program management experience, including managing timelines, budgets, and cross-functional deliverables.
• Strategy operations experience, with the ability to support transformation initiatives and rhythm-of-business processes.
• Contract review experience, including working with cost proposals, contract supplements, and sub-agreements.
• Business management experience, including support for leadership and coordination of leadership meetings and reviews.
• Data analysis skills to support business trend analysis, budget reviews, and operational reporting.
• Consulting experience or demonstrated ability to develop leadership-ready PowerPoint presentations and narrative documents.
• Experience working in matrixed organizations and collaborating across multiple teams and regions.
• Comfort with executive-level stakeholder engagement, including preparing materials for quarterly business reviews and budget discussions.

Work Environment

This role operates in a 100% remote work environment, with Pacific Time preferred but all time zones welcome. You work a standard Monday to Friday schedule of approximately 40 hours per week, with occasional flexibility required for early morning or evening meetings to support a global team. Any additional hours worked are adjusted within the week to maintain a 40-hour schedule. You support one of the largest marketing operations organizations, where the scale of marketing operations, events, and campaigns is among the biggest in the world. The environment is highly collaborative, matrixed, and fast-paced, with a strong focus on operational excellence, executive-ready communication, and data-driven decision-making. You use Microsoft 365 tools extensively, including Excel, PowerPoint, Teams, Planner, and SharePoint, along with other enterprise applications. Equipment and software are provided by the supplier, and you work in a professional, results-oriented culture that values clear communication, strong ownership of operational processes, and effective support of leadership and global stakeholders.

This is a Contract position based out of Redmond, WA.

The pay range for this position is $50.00 - $55.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully remote position.

This position is anticipated to close on Aug 24, 2026.

About Aston Carter

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.