Billing And Pricing Specialist

Position Overview

We are seeking a customer-focused professional to support order management, billing resolution, and continuous process improvement initiatives. This role is responsible for managing customer inquiries, processing orders, resolving billing discrepancies, and partnering with cross-functional teams to ensure a positive customer experience and operational excellence.

Key Responsibilities

• Develop and maintain strong customer relationships by providing timely, accurate, and professional support.
• Process and manage customer orders, modifications, returns, pricing inquiries, and delivery updates.
• Investigate and resolve billing discrepancies, invoice errors, pricing issues, duplicate charges, and customer credit requests.
• Take ownership of customer inquiries and billing issues from initial investigation through final resolution.
• Collaborate with Sales, Finance, Accounts Receivable, Planning, Logistics, and IT teams to resolve customer and operational issues.
• Maintain accurate customer records, order information, billing documentation, and service cases within company systems.
• Identify recurring issues, perform root cause analysis, and recommend corrective actions to improve accuracy and customer satisfaction.
• Support process standardization, optimization, automation, and continuous improvement initiatives.
• Analyze operational and billing data to identify trends, improve efficiency, and support reporting requirements.
• Ensure compliance with company policies, financial controls, approval requirements, and established procedures.

Required Qualifications

• 3-5+ years of experience in Accounts Receivable, billing reconciliation, credit processing, invoice dispute resolution, or a related function.
• Preferred Associate's degree in Business, Supply Chain, Finance, or a related field. Related experience will be considered in place of education.
• Experience working within an ERP system and Salesforce.
• Strong customer service, billing, and pricing support experience.
• Experience supporting process improvement, workflow automation, or technology-enabled business solutions.
• Familiarity with reporting, root cause analysis, and operational performance metrics.
• Strong problem-solving, communication, and organizational skills.

Job Type & Location

This is a Contract position based out of Burnsville, MN.

The pay range for this position is $22.50 - $27.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

This is a Contract position based out of Burnsville, MN.

This position is anticipated to close on Oct 30, 2026.

This is a fully remote position.

About Aston Carter

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.