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This is a remote position.

RCM Staff BPO is hiring a full-time Behavioral Health Biller to support a behavioral health practice based in Texas.

The biller handles the account's day-to-day revenue cycle in AdvancedMD, from charge entry and claim submission through denial work, appeals, payment posting, and A/R follow-up. This role requires hands-on behavioral health billing experience, strong attention to detail, consistent follow-up, and experience working with U.S. health insurance plans.

Key Responsibilities

* Enter charges and submit clean claims in AdvancedMD

* Work clearinghouse rejections and correct claims for resubmission

* Review and resolve denials, including preparing and submitting appeals

* Follow up on aged payer A/R and document every account touch

* Post insurance and patient payments, including ERA and EOB reconciliation

* Verify eligibility and benefits for behavioral health services when needed

* Track authorizations and session limits so claims are not denied for exhausted units

* Identify recurring denial patterns and report them to the account lead

* Maintain accurate notes, reference numbers, and payer call logs

* Protect patient information and follow HIPAA requirements

Qualifications

* At least 2 years of experience with U.S. healthcare insurance billing

* Hands-on denial management and A/R follow-up experience

* Familiarity with commercial insurance and government health plans

* Experience using payer portals and insurance websites

* Strong written and spoken English

* Excellent attention to detail and follow-up skills

* Ability to work independently and manage multiple patient accounts

* Reliable internet connection and a suitable remote workspace

Preferred Qualifications

* Experience billing for behavioral health, mental health, or substance use practices

* Experience using AdvancedMD

* Familiarity with Texas commercial and Medicaid plans

* Understanding of behavioral health CPT codes, time-based session billing, and authorization tracking

Schedule

* Full-time position

* Must be available during U.S. Central Time business hours

* Final schedule will be determined based on practice needs

Work Arrangement

* Remote

* Philippines-based applicants preferred

RCM Staff LLC

Employees 11-50 employees Industry Hospitals and Health Care

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RCM Staff LLC

Behavioral Health Biller - advancedMD

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