Associate Director, Quality & Standards

Salary 

Fluid2Chip recognizes salary ranges from job boards do not necessarily reflect our pay ranges. In many instances we out-compete those ranges for well-qualified candidates.  

Job Summary 

The Associate Director Quality & Standards provides leadership in defining and propagating technical standards and best practices related to direct-to-chip liquid cooling system design, installation, maintenance, and operations. 
 
In this role you will lead a team of subject matter experts who provide technical guidance to internal field engineer and project management teams as well as to external clients, OEMs, and industry groups.

Success in this role requires leading a team that balances ongoing standards development and process improvement activities, training field resources on those standards and processes, and providing SME support for technical escalations from project execution teams.

This role requires flexibility to travel around the US up to 25%.

Essential Functions 

Team Leadership and People Development (25%) 

• Provide direct day-to-day people management for a team of technical subject matter experts.
• Monitor team workload distribution; surface capacity constraints and coordinate with Operations leadership to ensure balanced, sustainable allocation.
• Establish and maintain team-level workflows, communication norms, and operating practices that support consistent quality and timely delivery in a fully remote environment.
• Identify and remove process barriers that impede team productivity; escalate systemic issues to department or operations leadership with clear context and recommended solutions.
• Conduct regular one-on-one meetings with all direct reports; maintain a consistent cadence of structured check-ins, feedback conversations, and goal reviews throughout the year.
• Serve as a primary advocate and resource for team members navigating F2C systems, processes, tools, and culture; actively connect people to the support and information they need.
• Model F2C values and operating norms in all interactions; actively reinforce the behaviors and standards that reflect the F2C way of working.

Standards Development and Maintenance (25%) 

• Develop, document, and maintain standards and specifications in conjunction with industry, OEM, and customer requirements. 
• Review existing standards regularly to ensure they align with customer needs and ongoing innovations in the industry.
• Provide training, guidance, and support to staff regarding standards implementation and compliance.  

Technical Training (25%) 

• Lead the technical training program for field resources ensuring they have the requisite knowledge to operate independently on customer sites.
• Create course content based on technical standards and deliver through asynchronous recorded sessions, live classroom and laboratory sessions, and live in field sessions as needed.
• Partner with Operations leaders to ensure field verification of skills and knowledge.
• Identify knowledge gaps and develop new curriculum as industry standards evolve and new technologies emerge.

Technical Support for Project Execution (25%) 

• Provide technical support for projects including plan and specification reviews and redlines.
• Provide technical support for project issue escalations including root cause analysis and corrective action recommendations.
• Participate in on site and virtual meetings as required and requested by project execution team.

Position Requirements 

• Bachelor's degree in Engineering, Construction Management, or related field. Advanced degrees preferred.
• 5+ years of high purity process cooling or mission-critical experience in design, construction, or operations.
• 3+ years of people management experience. 
• Strategic execution and organizational planning.  
• Leading organizational initiatives and continuous improvement efforts.  
• Cross-functional collaboration across multiple business units.  
• Performance management, coaching, mentoring, and leadership development.  
• Strong communication, presentation, and stakeholder management skills.  
• Experience utilizing Microsoft Office Suite (Excel, Word, Outlook, PowerPoint, Teams) and business technology platforms.  
• Ability to manage multiple priorities while maintaining exceptional organizational skills and attention to detail.  
• Ability to work successfully in a remote environment through effective communication, self-motivation, proactiveness, and strong organizational skills.  
• Ability to communicate effectively with executive leadership, employees, clients, and external stakeholders.  
• Ability to effectively plan, prioritize, and delegate work across multiple teams and leadership levels.  
• Ability to follow company and site safety requirements. 

Physical Demands

The following physical demands must be met by the employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is:

• Frequently required to remain in a stationary position.
• Frequently moving through office, facility and other environments.
• On occasion the employee may need to move stationary items weighing up to 30 pounds.

Travel Requirements

• Up to 25%, this may include travel to any or all 50 US states.
• Must be located near a major airport.
• Effective May 7, 2025, and in accordance with U.S. federal regulations for domestic air travel, a valid REAL ID (or an acceptable alternative, such as a passport) is required for travel associated with this position.
• Travel may involve transportation by car or plane depending on the destination and nature of the business need.
• Travel is defined as physically leaving home on behalf of business activities including but not limited to client sites, meetings with other employees, meetings for business development purposes, running errands on behalf of the business, attending industry conferences, etc.

Benefits

• Choice of comprehensive medical plans (including two PPO-style plans and a HDHP w/ HSA option). 
• Flex spending accounts (FSA). 
• Dental and vision plans. 
• Comprehensive medical, dental and vision benefits extended to spouse / domestic partner and dependent children up to age 26. 
• 401k with company match and self-directed brokerage account option. 
• PTO including additional paid time off during the last week of the year. 
• Company paid life insurance coverage for employees and their eligible dependents. 
• Short and long-term disability, AD&D coverage. 
• Professional development opportunities, tuition reimbursement, and professional licensing assistance. 
• Paid parental leave after one year of employment. 

CO, CA, IL, NY, WA, and Washington DC residents only: In accordance with CO, CA, IL, NY, WA, and Washington DC law, the range provided is Fluid2Chip's reasonable estimate of the base compensation for this role. The actual amount may differ based on non-discriminatory factors such as experience, knowledge, skills, abilities, and location.

EEO

Fluid2Chip provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.

Notice To Third Party Agencies
Fluid2Chip does not accept unsolicited resumes from recruiters, employment agencies, or other staffing services. Unsolicited resumes include any resume or hiring document sent to Fluid2Chip in the absence of a signed Service Agreement where Fluid2Chip has expressly requested recruitment/staffing services specific to the position at hand. Any unsolicited resumes, including those submitted to hiring managers or other business leaders, will become the property of Fluid2Chip and Fluid2Chip will have the right to hire that candidate without reservation – no fee or other compensation will be owed or paid to the recruiter, employment agency, or other staffing service.