Remote, United States | Full Time | US Central Business Hours | Travel Required
Reports to: Chief Operating Officer
Works closely with: CEO and Executive Team
The Opportunity
Scale Virtually is hiring a relationship builder who can turn strong referral partnerships into sales, close qualified opportunities, and lead a developing team of closers and affiliate support staff.
Affiliate relationships come first. You will grow existing partnerships, recruit new affiliates, and help partners generate qualified referrals. You will also personally close business from affiliate referrals and other company channels, while coaching and managing the team assigned to you.
Our sales priorities are VA staffing, AI services, and then other approved products and verticals.
You will receive training on our AI builds and products, with specialist support for technical assessment, scoping, and delivery questions.
What You Will Own
Affiliate Relationships and Referral Growth
- Manage and strengthen existing affiliate relationships, keeping partners informed, engaged, and clear on how to refer suitable prospects.
- Find, approach, recruit, and onboard new referral partners whose audiences and relationships fit our approved offers.
- Build practical partner plans, explain our services and referral process, coordinate approved sales materials, and follow through on agreed activities.
- Track partner activity, qualified referrals, pipeline, and resulting sales in the CRM. Work with internal support and Finance to resolve attribution and payout questions.
- Participate in approved partner meetings, presentations, and webinars, and represent Scale Virtually at in-person events as described below.
Personal Sales and Closing
- Manage qualified opportunities from discovery and qualification through proposal, follow-up, and closing, including referrals and leads from other company channels.
- Understand client needs, explain the value of VA staffing and approved AI services, and bring in technical or delivery specialists when needed.
- Keep opportunities current in the CRM, communicate realistic forecasts, and hand closed clients to the appropriate delivery team with accurate scope and expectations.
- Balance personal sales activity with affiliate development so a full call calendar does not displace the role’s primary responsibility.
Practical Team Leadership
- Directly manage assigned closers and incoming affiliate support staff. Set clear expectations, coach calls and follow-up, review pipeline, and address performance gaps.
- Help recruit, assess, and onboard team members as approved roles are added during the rebuild.
- Work with appointment setters through a dotted-line relationship on qualification, appointment quality, follow-up, and handoffs, while coordinating with their primary manager.
- Improve the team’s day-to-day sales processes and reporting without taking on ownership of the entire company’s sales, marketing, or technical infrastructure.
Team size will develop with the business. The COO will review priorities, personal closing expectations, and support as management responsibilities grow.
In-Person Events and Conferences
- Attend approved conferences, masterminds, trade shows, partner gatherings, and other in-person business events to represent Scale Virtually.
- Meet prospective affiliates and clients, strengthen existing partner relationships, and identify qualified referral and sales opportunities.
- Prepare event outreach and meeting plans, coordinate with the CEO and internal support team, and deliver approved presentations or product introductions when assigned.
- Capture contacts and next steps in the CRM, follow up promptly, and report resulting affiliate opportunities, qualified pipeline, and sales.
How the Role Works
- The COO is your direct manager for priorities, workload, performance, and coordination across departments. The CEO remains actively involved in strategy, key affiliates, and important opportunities.
- You have room to manage assigned relationships, deals, and team execution within approved budgets and company standards. Pricing exceptions, affiliate financial terms, new spending, and commitments involving other departments require the appropriate approval.
- AI specialists support technical scoping and delivery readiness. You are not expected to build AI solutions or serve as their technical delivery owner.
- Other products and verticals may be introduced with appropriate training, materials, delivery support, and workload planning. Selling a service does not automatically make you responsible for delivering it.
Occasional Client Sales Coaching Support
From time to time, provide limited support for approved client sales coaching engagements, such as reviewing a call or script or joining a coaching session.
Assignments will reflect your experience and capacity, with deliverables, time commitment, and priorities confirmed before work begins.
Client coaching is not an initial sales priority or a primary responsibility. Ongoing ownership of client coaching programs or management of client sales teams is not included as a standing duty.
Any proposed addition of that responsibility will be reviewed and documented in advance, including workload, resources, targets, and any compensation changes.
What Success Looks Like
- Existing and new affiliates become productive referral partners, generating suitable opportunities and qualifying sales.
- Qualified opportunities progress through a well-maintained pipeline and convert into clients with accurate delivery expectations.
- The assigned team improves its performance, follow-up, and accountability, supported by clear reporting and timely escalation of blockers.
What You Bring
- Demonstrated experience developing business referral, affiliate, channel, or similar partner relationships and turning those relationships into qualified opportunities.
- Proven ability to personally close consultative business sales, handle objections, and manage follow-up through the full sales cycle.
- Practical experience coaching or managing salespeople and holding a small or developing team accountable.
- Strong relationship management, clear written and verbal communication, and confidence leading video calls and presentations.
- Good CRM habits and comfort tracking partner activity, pipeline, sales results, and next steps. HubSpot experience is helpful.
- Sound judgment, reliable follow-through, and the ability to work independently while respecting budgets, delivery limits, and other teams’ responsibilities.
- Confidence building relationships in person and willingness to travel for approved conferences and other business events.
Experience in staffing, virtual assistant services, AI services, or another consultative business service is helpful. You do not need to have sold every product we offer or arrive with a large affiliate network. External client coaching experience is helpful, not required.
Requirements
Location, Working Arrangements, and Travel
This is a remote position for candidates based in the United States, working full time during US Central-aligned business hours.
Travel to approved conferences and other in-person business events is required.
Expected frequency, trip duration, any evening or weekend commitments, and travel arrangements and expense coverage will be discussed during hiring and confirmed before offer acceptance.
Benefits
Annual Base Salary: Negotiable within the range based on relevant experience, demonstrated results, and leadership capability.
In addition to base salary, the role includes performance incentives designed to reward:
- Affiliate channel results, including qualifying business from managed partners even when another closer handles the sale.
- Personal closing of qualified opportunities from affiliates and other approved company channels.
- Performance of the assigned closers and affiliate support team.
The incentive plan will place the greatest emphasis on affiliate-generated business.
The complete written structure, including rates, targets, sales credit rules, and payment timing, will be provided before offer acceptance.
How to Apply
Submit your resume and a brief note describing:
- A partner relationship you developed
- A sales result you personally delivered
- Your experience coaching or managing others
Anonymized examples are welcome; please do not submit confidential information from another employer.