This is a remote position.

Administrative Assistant to the General Manager

Application Requirements

Take the test at http://test.xlnte.com, review the company overview at https://bit.ly/uo-jobs, and include your Primary Fish and Secondary Fish scores in a professional cover letter.

Who You Are

You are organized, proactive, detail-oriented, and strong at follow-through. You communicate clearly, keep commitments, and do not let important tasks slip. You are comfortable managing calls, emails, scheduling, CRM updates, follow-ups, and multiple moving parts at once. You take initiative without needing constant direction, and you take pride in being dependable, sharp, and effective.

You are not looking for a role where you simply wait for instructions. You want responsibility, growth, and the opportunity to become stronger over time.

Who We Are

We are Ultra Ops. We are building for growth and are positioned to expand. We value professionalism, discipline, consistency, and long-term thinking. We want to help the right person grow both professionally and personally.

We have team members in the Philippines, including staff who have worked with the General Manager for more than 10 years. Our leadership has lived in Asia for 25 years and values loyalty, cultural awareness, strong communication, and durable working relationships. We are building a serious team, not filling a temporary seat.

The Role

You will support the General Manager in an office-based role that combines administrative coordination, communication management, project follow-through, and day-to-day operational support. You will help keep calls, emails, schedules, records, CRM entries, follow-ups, and project details organized and moving forward. You will also help coordinate team members and other participants involved in projects so responsibilities are clear, deadlines are tracked, and work stays on schedule. Strong spoken and written English skills are both essential for success in this role.

Key Responsibilities

• Manage inbound and outbound calls, emails, follow-ups, and appointment confirmations
  

• Maintain accurate CRM entries, notes, and internal records
  

• Track tasks, deadlines, deliverables, and open items across multiple projects
  

• Follow up with team members and other project participants to keep work moving on time
  

• Help coordinate responsibilities, next steps, and communication across projects
  

• Coordinate communication with clients, vendors, and partner companies
  

• Organize schedules, reports, and project-related information
  

• Support daily office operations and administrative needs
  

• Handle confidential information with discretion
  

• Help identify delays, flag bottlenecks, and escalate issues when needed
  

Work Schedule

This is an office-based position. Work hours begin at 9:00 AM EST, Monday through Friday.

Qualifications

• Strong spoken and written English communication skills
  

• Ability to communicate clearly and professionally in English by phone and in writing
  

• Excellent organizational ability and attention to detail
  

• High level of initiative and follow-through
  

• Ability to manage multiple tasks, people, and priorities effectively
  

• Professional phone and email etiquette
  

• Confidence following up with others and keeping projects on track
  

• Experience with administrative support, project coordination, or office operations preferred
  

• Comfortable using CRM systems and office productivity tools
  

Who Should Apply

Apply if you are serious about growth, take ownership of your work, and want to be part of a team that values reliability, professionalism, and long-term development.