Accounts Receivable Operations Analyst

ABOUT GREYSTAR

Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 265 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.

JOB DESCRIPTION SUMMARY

This role is responsible for supporting A/R operations by optimizing accounts receivable operations, including billing, cash application, and transaction processing workflows. The position applies accounting expertise to resolve complex exceptions, interpret policies, and ensure data integrity and compliance with internal controls. The role partners with cross-functional stakeholders to provide guidance, identify risks, and recommend process improvements that enhance operational efficiency and financial accuracy. The position also contributes to system enhancements, reporting insights, and continuous improvement initiatives impacting A/R operations and financial reporting.

JOB DESCRIPTION

• Leverage Oracle, Salesforce, Power BI, Excel and other systems to support billing, cash application, and other operational workflows.
• Perform banking activities and financial transactions with a high degree of accuracy while maintaining compliance with internal controls and safeguarding sensitive financial information.
• Research and respond to inquiries from internal and external stakeholders submitted through the help desk regarding A/R transactions, processes, and system activity.[T
• Evaluate and determine appropriate resolution for complex or non-routine A/R exceptions by assessing root causes, financial impact, and compliance considerations.
• Analyze trends and variances in A/R activity to identify risks and recommend process improvements.
• Interpret and apply accounting principles, internal controls, and company policies to ensure compliance while identifying opportunities to strengthen processes and mitigate risk.
• Partner with team members and business stakeholders to provide operational support and ensure timely completion of A/R processes.
• Develop and maintain a comprehensive understanding of A/R business processes, system functionality, and data relationships to ensure accurate processing, troubleshooting, and operational support.
• Ensure the accuracy and integrity of A/R operational data by understanding key data relationships and applying policies and internal controls to ensure compliance while identifying opportunities for enhancement.
• Analyze reconciliation issues between subledger and general ledger activity and recommend corrective actions to ensure accurate financial reporting.
• Identify opportunities to improve efficiency through automation, standardization, and process optimization.
• Independently prioritize and manage multiple issues, inquiries, and initiatives, exercising judgment to determine appropriate escalation when necessary.

BASIC KNOWLEDGE & QUALIFICATIONS:

• Bachelor’s degree from an accredited college or university preferred in Business, Finance, Accounting or related fields.
• 2 years minimum experience in accounting, finance, or financial operations, including transaction processing, data maintenance, and problem-solving.
• Working knowledge of accounting principles, including revenue recognition, debits and credits and the relationship between subledger and general ledger accounting.
• Proficiency in Microsoft Excel; experience with Power BI or other visualization tools preferred.
• Demonstrated ability to follow established procedures, maintain data accuracy, and identify discrepancies requiring research or escalation.
• Experience working in Oracle ERP or Salesforce a plus.

TRAVEL / PHYSICAL DEMANDS:

• Team members work in an office or remote work environment. No special physical demands are required.
• Incumbents must be able to view computer screens and other electronic equipment, paper reports, and journals for extended periods of time where visual strain may result.
• Rare or occasional travel may be required to attend business meetings, training programs, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position.

The salary range for this position is $50,000 - $60,000.

Additional Compensation:

Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location.

• Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance.
• Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.

Robust Benefits Offered*:

• Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
• Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.
• For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.
• 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
• 401(k) with Company Match up to 6% of pay after 6 months of service.
• Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
• Employee Assistance Program.
• Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
• Charitable giving program and benefits.

*Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.

Greystar will consider for employment qualified applicants with arrest and conviction records.

Greystar is an equal opportunity employer and does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, military or veteran status, or any other characteristic protected by applicable law.

Important Notice: Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to AskHR@greystar.com.