Accounting Manager

Established in 2021, Independence Pet Holdings is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America.

We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets. As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents. Our multi-brand and omni-channel approach include our own insurance carrier, insurance brands and partner brands. 

Pets Best Accounting Manager

About Doubtless

Doubtless is redefining pet care by bringing together trusted pet insurance brands, innovative technology, and data-driven health solutions to help pets live longer, healthier lives. Formed through the combination of Independence Pet Holdings and Pinnacle Pet Group, Doubtless serves more than 6 million pets across North America, Europe, and the United Kingdom with a team of over 4,000 employees.

Our portfolio includes leading pet insurance brands, wellness solutions, AI-powered health tools, microchip recovery services, adoption platforms, and other technologies that support pet parents throughout every stage of their journey.

About Pets Best

Since 2005, Pets Best has helped pet owners access high-quality veterinary care through flexible, comprehensive pet insurance. As one of Doubtless' flagship brands, Pets Best combines insurance expertise with a commitment to making pet healthcare more affordable and accessible while delivering exceptional service and innovative products.

Position Summary

As the Accounting Manager supporting the Pets Best business, you will lead core accounting operations, ensure accurate financial reporting, strengthen internal controls, leverage cutting-edge tools to analyze large sets of data and have broad cross-functional partnerships across Finance, Operations, Claims, FP&A, and enterprise accounting teams. The Accounting Manager role combines technical accounting expertise, insurance industry knowledge, leadership, and has a focus on continuous improvement, leveraging D365 Finance & Operations to optimize accounting processes, improve reporting capabilities, and drive operational efficiency.

Key Responsibilities

• Financial Reporting & Close Management — Lead the monthly, quarterly, and annual close process while ensuring timely, accurate financial reporting.

• General Ledger & Balance Sheet Integrity — Oversee reconciliations, journal entries, fixed assets, AP, AR, cash management, and accounting policy compliance.

• Insurance Accounting & Carrier Reporting — Support premium, claims, commission, reserve, reinsurance, and underwriter reporting activities within an MGA environment.

• Financial Systems & Process Improvement — Leverage Microsoft Dynamics 365 Finance & Operations to improve efficiency, reporting, automation, and financial processes, partnering with IT and business stakeholders to drive enhancements.

• Internal Controls & Compliance — Maintain strong internal controls, support audits, monitor risks, and ensure compliance with GAAP and regulatory requirements.

• Cross-Functional Partnership — Partner with Operations, Actuarial, Underwriting, IT, FP&A, and enterprise finance teams to improve reporting and business performance.

• Team Leadership & Development — Coach and develop accounting professionals while fostering accountability, collaboration, and continuous improvement.

Required Qualifications

• Bachelor's degree in Accounting, Finance, or related field.

• 5+ years of progressive accounting experience including leadership responsibility.

• Insurance industry accounting experience, preferably in an MGA or carrier environment.

• Experience leading month-end close and financial reporting.

• Strong knowledge of GAAP and internal controls.

• Experience with Microsoft Dynamics 365 Finance & Operations or a comparable ERP.

• Advanced Microsoft Excel skills.

• Excellent analytical, communication, and leadership skills.

Preferred Qualifications

• CPA preferred.

• Experience with reinsurance, premium, or claims accounting.

• Power BI or financial reporting tools.

• Experience supporting ERP implementations or upgrades.

• Continuous improvement and process automation experience.

Why Join Us

At Doubtless, you'll join a collaborative, purpose-driven organization where your work directly contributes to improving the lives of pets and the people who love them. We invest in our employees through professional development, innovation, and opportunities to make a meaningful impact across one of the world's leading pet care organizations.

All of our jobs come with great benefits including healthcare, parental leave and opportunities for career advancements. Some offerings are dependent upon the location of where you work and can include the following:

• Comprehensive full medical, dental and vision Insurance

• Basic Life Insurance at no cost to the employee

• Company paid short-term and long-term disability

• 12 weeks of 100% paid Parental Leave

• Health Savings Account (HSA)

• Flexible Spending Accounts (FSA)

• Retirement savings plan

• Personal Paid Time Off

• Paid holidays and company-wide Wellness Day off

• Paid time off to volunteer at nonprofit organizations

• Pet friendly office environment

• Commuter Benefits

• Group Pet Insurance

• On the job training and skills development

• Employee Assistance Program (EAP)

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