Account Manager

Why this Role Exists

• This role exists to support that growth by building meaningful, day-to-day relationships with the researchers, scientists, and labs we serve.

What You'll Own

• Own an assigned customer portfolio, driving strategies to retain and grow existing relationships.
• Lead customer calls, meetings, and check-ins to understand their technical needs and identify new opportunities.
• Prepare and deliver product presentations, price quotes, and sales collateral.
• Maintain deep knowledge of the Chem-Impex catalog to confidently match customers with the right product solutions.
• Partner with marketing, customer service, and operations to ensure seamless order fulfillment.
• Maintain accurate records of customer interactions and pipeline activity in HubSpot, using data to inform account strategy.
• Gather and relay industry feedback to support our product strategy.
• Represent Chem-Impex at roadshows and industry events.

What You'll Bring

• A Bachelor's degree in Chemistry, Biochemistry, or a related life sciences field.
• 2+ years of experience in sales, account management, or a customer-facing role, ideally within life sciences, chemicals, or a related industry.
• A strong scientific foundation with the ability to learn and communicate technical product applications.
• Excellent verbal and written communication skills.
• A self-directed mindset, comfortable owning priorities, solving problems, and driving results with minimal oversight.
• Willingness to travel occasionally for customer visits or industry events.

Why Join Us

• We are a close-knit team that values real connection across roles, cultures, and backgrounds.
• You will work directly alongside purchasing, quality, legal, and operations, giving you a clear, practical understanding of how a business runs.
• We make space to share and celebrate, from samosa breaks to holiday potlucks.
• We take pride in the details because thoughtfulness is part of how we work.

Compensation

• Annual Base Salary: $65,000
• Annual Commission Target: $65,000
• Total Compensation Target: $130,000

Benefits

• Medical, Dental, Disability Insurance
• 401(k) with company match
• Paid Time Off

Equal Opportunity Employer

Chem-Impex is an Equal Opportunity Employer. We consider applicants for employment without regard to race, color, religion, sex, national origin, ancestry, age, marital status, disability, military status, sexual orientation, gender identity, pregnancy, citizenship and immigration status, order of protection status, arrest record, reproductive health decisions, family responsibilities, or any other characteristic protected by applicable federal, state, or local law.