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AI Summary
The Account Manager is responsible for managing customer relationships, identifying new business opportunities, and maintaining an active sales pipeline. They will own the end-to-end sales process, including lead generation, contract negotiation, and virtual or on-site customer engagement.
Responsibilities:
Manage relationships with infrequent or limited potential customers to identify new opportunities.
Proactively create new leads by following up with potential new customers.
Continuously manage and fill the opportunity pipeline within the assigned geography.
Engage and network with customers to keep them informed about new products and industry trends.
Transition customers to Strategic Account Managers if their potential increases.
Own the end-to-end sales process, including opportunity identification and contract negotiation.
Drive account management for specific customer segments.
Ensure direct sales coverage through on-site and virtual engagement.
Maintain customer interactions through virtual events and seminars.
Exhibit strong interpersonal skills for effective communication and relationship management.
Experience/ Skills:
A bachelor's degree in Business Administration, Marketing, Sales, or a related field required, or equivalent experience in business development, sales, or account management roles may be considered.
5 to 7 years of experience in business development, sales, or account management roles, preferably within a related industry such as food processing or technology.
Strong customer relationship management skills, including proficiency in CRM tools like Salesforce.
Excellent ability to generate leads and identify new business opportunities.
Effective management of opportunity pipelines to ensure continuous sales growth.
Strong networking and engagement skills to keep customers informed and involved.
Proficiency in managing the end-to-end sales process, including negotiation and contract closure.
Ability to conduct both on-site and virtual customer interactions.
High motivation and resilience in pursuing and converting new opportunities into sales.
Quick understanding of market trends and customer demands, with the ability to make informed recommendations.
Exceptional interpersonal skills, including negotiation, influencing, and effective communication across all levels of customer seniority.
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