The Enterprise Account Executive will be responsible for prospecting, managing, and closing large enterprise deals within the Central region. They will partner with Sales Engineering and Marketing teams to generate demand and meet or exceed sales quotas.
You will triage and own technical support tickets from enterprise customers while investigating complex incidents to identify root causes. Additionally, you will contribute to the team's knowledge base and collaborate with engineering to resolve critical database issues.
Act as a technical advisor to prospects by conducting product demos, architecture deep-dives, and leading proof-of-concept engagements. Partner with account executives to qualify opportunities and provide customer feedback to product and engineering teams.
Triage and own technical support tickets for enterprise customers, focusing on root cause analysis of distributed systems issues. Collaborate with global engineering teams to escalate bugs and contribute to the shared knowledge base.
Provide technical assistance to customers using YugabyteDB by troubleshooting issues related to distributed databases and cloud infrastructure. Collaborate with internal engineering and product teams to resolve customer challenges and contribute to the knowledge base.
