YugabyteDB

You will triage and own technical support tickets from enterprise customers while investigating complex incidents to identify root causes. Additionally, you will contribute to the team's knowledge base and collaborate with engineering to resolve critical database issues.

Act as a technical advisor to prospects by conducting product demos, architecture deep-dives, and leading proof-of-concept engagements. Partner with account executives to qualify opportunities and provide customer feedback to product and engineering teams.

Lead the design and implementation of the distributed SQL query execution engine for YugabyteDB. Focus on optimizing execution paths, enhancing runtime observability, and mentoring engineers on distributed systems design.

Triage and own technical support tickets for enterprise customers, focusing on root cause analysis of distributed systems issues. Collaborate with global engineering teams to escalate bugs and contribute to the shared knowledge base.

Provide technical assistance to customers using YugabyteDB by troubleshooting issues related to distributed databases and cloud infrastructure. Collaborate with internal engineering and product teams to resolve customer challenges and contribute to the knowledge base.