The Service Delivery Systems Lead is responsible for designing and owning the internal systems, tools, and workflows used by the Client Success team. This role involves implementing quality assurance measures, managing a team of operators, and reporting directly to the CEO to ensure operational efficiency.
You will own the end-to-end client experience and perform direct audits on client-facing teams to report findings to the CEO. Additionally, you will design loyalty and referral programs while managing client check-in calls and exit interviews.
The Revenue Operations Lead will build and manage cross-departmental reporting and alignment processes between Sales, Marketing, and Client Journey teams. They will identify process gaps and broken handoffs while reporting directly to the CEO to ensure operational efficiency.
You will build and maintain features for an internal ERP system using React and Firebase. This includes configuring Firebase services, shipping automations, and utilizing AI tools like Claude Code within a professional development workflow.
The Operations Virtual Assistant will build, document, and improve standard operating procedures while managing project deliverables and cross-team coordination. They are also responsible for maintaining dashboards, tracking KPIs, and supporting incident operations.
The Marketing Lead will own the end-to-end growth strategy, including paid social campaigns, lead follow-up cadences, and marketing automation. They are responsible for executing experiments, managing pipelines, and providing data-driven performance reviews.
The role involves editing and producing short-form and long-form video content while designing various digital and print visuals. You will collaborate with project managers and clients to ensure all creative output is brand-aligned and optimized for social media platforms.
You will own the end-to-end creative delivery for an assigned client account, ensuring high-quality output across video and design assets. Additionally, you will mentor junior creators and proactively manage project risks to maintain brand consistency.
You will design and build comprehensive marketing campaigns, workflows, and funnels within the GoHighLevel platform. Additionally, you will manage lead routing, CRM data integrity, and optimize automation performance based on data analytics.
You will identify and engage potential leads on LinkedIn using research tools to initiate sales conversations. Additionally, you will manage your own outreach pipeline and hand off qualified leads to the internal sales team.
The Team Lead will manage a pod by executing LinkedIn outreach and building complex workflows and automations within GoHighLevel. They are responsible for coaching the team, tracking campaign KPIs, and serving as the primary point of contact for US-based clients.
