Xiatech

The Senior Implementation Consultant acts as a strategic advisor, managing the end-to-end delivery lifecycle of the Xfuze platform while maintaining commercial governance. They are responsible for aligning client requirements with platform capabilities, managing project budgets, and mentoring junior team members.

The role focuses on managing enterprise client relationships to drive long-term business value, retention, and customer satisfaction. Responsibilities include identifying growth opportunities, tracking adoption metrics, and acting as the customer's voice to improve product offerings.