The Director of Financial Operations will lead and oversee critical accounting and financial functions at the Shared Service Center in Monterrey. This role involves managing day-to-day activities for carrier billing, payables, and revenue operations while driving process efficiencies and team development.
The Enterprise Sales Executive is responsible for identifying and acquiring new clients across Mexico and the US while maintaining and growing existing account relationships. They will utilize data analytics and technology to provide logistical solutions and cost-reduction opportunities for clients.
You will act as a customer advocate, troubleshooting transportation issues and building strong relationships with clients. You will also manage daily communications, navigate carrier systems, and consult customers on industry standards and service disruptions.
The Senior Account Specialist acts as a customer advocate, managing transportation issues and troubleshooting service disruptions. They are responsible for building strong client relationships, maintaining CRM activity, and collaborating with internal teams to support business growth.
The Account Specialist acts as a customer advocate, helping clients navigate transportation nuances and troubleshooting service issues. They are responsible for maintaining high activity levels in the CRM, building relationships with key stakeholders, and collaborating with internal teams to support business growth.
The Agent Solutions Manager is responsible for managing and nurturing relationships with agent partners to ensure their success and satisfaction. This role involves proactive issue resolution, coordinating with internal departments, and providing ongoing support and training to agents.