The Manager of Enterprise Technology Support leads a team of specialists to provide technical solutions, manage support desk triage, and oversee corporate hardware and user lifecycles. They are responsible for defining service level agreements, mentoring staff, and collaborating with business units to improve user experience.
The Freight Operations Manager oversees daily activities of the freight desk, including managing staff, handling escalations, and ensuring operational efficiency. They are responsible for implementing training programs, coordinating team development, and meeting specific performance metrics regarding shipment volume and response times.
The Enterprise Sales Executive is responsible for identifying and acquiring new clients across Mexico and the US while maintaining and growing relationships with existing accounts. They will utilize data analytics to provide operational insights and collaborate with internal teams to optimize service and cost efficiency.
Drive business growth through strategic lead generation, new client acquisition, and the management of existing customer relationships. Oversee the end-to-end customer journey from onboarding and pricing negotiations to operational implementation and satisfaction.
