The Enterprise Sales Executive is responsible for identifying and acquiring new clients across Mexico and the US while maintaining and growing existing account relationships. They will utilize data analytics and technology to provide logistical solutions and cost-reduction opportunities for clients.
The Operations Agent is responsible for managing shipment entries in the TMS platform and coordinating with pickup and delivery locations. They must provide superior customer service by handling high volumes of calls and emails while ensuring accurate shipment information.
You will act as a customer advocate, troubleshooting transportation issues and building strong relationships with clients. You will also manage daily communications, navigate carrier systems, and consult customers on industry standards and service disruptions.
The Account Specialist acts as a customer advocate, managing daily communications and troubleshooting transportation issues. They are responsible for building strong client relationships and identifying profitable opportunities within their assigned territory.
The Account Specialist acts as a customer advocate, helping clients navigate transportation nuances and troubleshooting service issues. They are responsible for maintaining high activity levels in the CRM, building relationships with key stakeholders, and collaborating with internal teams to support business growth.
The Senior Account Specialist acts as a customer advocate, managing transportation issues and troubleshooting service disruptions. They are responsible for building strong client relationships, maintaining CRM activity, and collaborating with internal teams to support business growth.
The Agent Solutions Manager is responsible for managing and nurturing relationships with agent partners to ensure their success and satisfaction. This role involves proactive issue resolution, coordinating with internal departments, and providing ongoing support and training to agents.
