Lead the operational execution of Service Delivery and Customer Operations, focusing on delivery governance, capacity planning, and service reporting. Manage the operational frameworks for incident, problem, change, and release management while providing direct leadership to the team.
Wire
5 Remote Job Openings at Wire
Own the full sales cycle for enterprise accounts in Europe, focusing primarily on the DACH region to drive new business. Build and manage a strategic pipeline to achieve an ARR target of 800k to 1M Euro in the first year.
Define and execute the global strategic partnership roadmap to accelerate revenue growth and market expansion. Lead a team of partner managers to develop relationships with distributors, technology vendors, and system integrators.
Lead the evolution of the Platform organization focusing on SaaS operability, developer experience, and on-prem delivery. Manage and mentor a team of SRE and DevOps engineers to ensure platform reliability, scalability, and operational excellence.
Develop and maintain core backend services using Haskell to improve the scalability, reliability, and security of the Wire platform. Collaborate with cross-functional teams to implement new features and evolve the data architecture, specifically migrating towards PostgreSQL.