The adjuster investigates, documents, and determines coverage for complex commercial general liability claims while managing litigation and settlements. They collaborate with legal counsel and internal stakeholders to ensure effective claim outcomes and regulatory compliance.
The specialist evaluates and supports business adherence to regulatory, reporting, and operational standards across the claims organization. They monitor laws and regulations, partner with IT on system implementations, and identify opportunities to reduce risk and improve processes.
The coordinator oversees the development, maintenance, and delivery of training programs and employee development initiatives for the Commercial Claims department. They also drive continuous improvement by identifying workflow enhancements and managing formal quality-review instruments.
Lead the general liability claims function by establishing strategies, policies, and technical standards to ensure consistent outcomes. Manage financial performance through reserve monitoring and partner cross-functionally to align claim strategies with business objectives.
