The BPO Manager will lead cross-functional coordination across the BPO partner network to ensure performance, compliance, and client commitments are met. This role involves managing vendor relationships, aligning workforce management and quality standards, and driving corrective action plans.
The Senior Accountant will manage monthly accounting close procedures, including journal entries, reconciliations, and financial reporting in accordance with GAAP. They will also oversee customer billing, analyze profitability, and support both internal and external financial audits.
The Associate Attorney will support the development and oversight of enterprise compliance programs while providing legal guidance on healthcare regulations. They will lead audit activities, manage corrective action plans, and collaborate cross-functionally to ensure ethical business operations.
Drive analytical initiatives and lead projects across data analytics, business intelligence, and operational process improvement. Collaborate with senior leadership and cross-functional teams to resolve organizational queries and implement data-driven strategic changes.
The role involves building the talent acquisition function from the ground up, including designing hiring fundamentals and implementing an ATS. The partner will manage end-to-end recruitment for both corporate and high-volume roles while partnering with Finance on headcount planning.
The role involves developing and overseeing enterprise compliance programs and managing regulatory audits for Medicaid and Medicare Advantage operations. The attorney will provide legal guidance on healthcare regulations and partner cross-functionally to mitigate risk and ensure ethical business operations.
Lead the resolution of complex, high-priority client issues from health plan partners while managing a team of Client Escalation Specialists. Partner across departments to identify systemic issues and implement process improvements to enhance the overall client experience.
Lead a large-scale regional non-emergency medical transportation network focusing on vendor performance, service delivery, and network optimization. Oversee procurement, contracting, and the achievement of cost and SLA targets to improve member experience.
The Sr. Director of Client Services will lead facilities, escalation, and complaints teams to ensure seamless engagement and high-quality service delivery. They will report to the COO and provide strategic insights to improve the company's technology and operational solutions.
The Credentialing Audit Supervisor will perform quality audits of credentialing files to ensure compliance with regulatory and internal standards. They will also coordinate corrective action plans and prepare audit reports for leadership and compliance stakeholders.
