Voices

Provide high-touch support to voice talent and enterprise clients while managing platform integrity by reviewing jobs and investigating fraudulent activity. Collaborate cross-functionally to log bugs and provide data-driven insights to improve product and workflows.

Take end-to-end ownership of a hyperscale customer account, managing delivery performance and the customer relationship. Lead and develop a dedicated delivery team while optimizing operational processes and SOPs.

Lead and execute hyperscale dataset pilot programs from intake through closing while ensuring a high-quality customer experience. Develop standard operating procedures and risk mitigation strategies to scale delivery best practices.

Acts as the technical bridge between clients and internal teams to translate AI and audio requirements into actionable project scopes. Leads technical demos for the Recording Studio and manages the resale data library as the source of truth.