The Client Success Manager oversees the entire project lifecycle, ensuring marketing projects are delivered on time, within scope, and within budget. They act as the primary point of contact for clients, managing day-to-day communication while driving measurable business goals and identifying expansion opportunities.
The Agency Systems Manager is responsible for maintaining, configuring, and optimizing internal operational systems, including CRM and project management tools. They will also lead revenue operations reporting, manage cross-system workflows, and ensure data integrity across the agency.
Oversee the execution of tactical media plans and ensure excellence in ad operations for higher education clients. Collaborate with strategists and client success managers to deliver accurate, strategic digital marketing campaigns across various channels.
Build and maintain technical marketing solutions, including lightweight applications, API integrations, and automation tools to improve agency and client performance. Implement advanced measurement and server-side tracking to ensure reliable attribution and data flow across marketing platforms.